Resolved

Hoover HDP4149AMBC/1-S Washing Machine Door Defective On Delivery

Altay
Hoover
82
Altay's Thank You Message
“Thank you, the technician arrived immediately and resolved the issue with great care.”

On Saturday, October 25, 2025, the Hoover HDP4149AMBC/1-S washing machine I purchased from Amazon was delivered. During delivery, the machine’s door was completely open and would not close at all. I noticed that the door being open when the box was opened was unusual. Although there was no visible damage or scratch on the machine, the door simply wouldn’t close, so I haven’t been able to use the product. Additionally, the user manual was not included with the delivery—only the warranty certificate was provided. My Amazon order number is 406-3622536-7074751. I do not accept that the product was sent in a defective condition and request that my issue be resolved promptly by inspecting the product and delivering it in proper working condition.

Altay
October 30, 2025 2:57 PM

Thank you, the technician arrived immediately and resolved the issue with great care.

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