I bought a Hoover dryer from the Erzurum Migros store, and it's been two days, but the installation still isn't done. When I reached out to the official Erzurum service to ask about the delay, the reply I got was really annoying. The person I talked to was unhelpful and condescending, saying, "This is how our service operates; if you’re not satisfied, just send the product back." This sucked. I reached out to Turkey’s customer service to escalate the issue, but they completely dropped the ball and didn’t even follow up with the service center. I'm frustrated that my dryer hasn't been installed yet. At this rate, I just want to send it back. This whole situation has been way more stressful than it needs to be.
I bought a Hoover dryer from Hepsiburada, a Turkish online marketplace, but there was a problem with it. I called the service within the 15-day return window, but the items did not come when they said they would. When the serviceman finally came, he broke a part while trying to fix it. After waiting...
I purchased a Hoover dryer, but I’ve been waiting nearly a week for it to be installed. Every time I contact customer service, they say the issue has been passed along, but nothing gets resolved. They promise installation in the afternoon, then delay it to the evening, and now I can’t even reach the...
I got a washer and dryer from Hoover. Before a year had even passed, it broke down, and the serviceman arrived. The part was supposed to arrive from Eskişehir, but it's been a month. After a month, the component finally came after repeated calls to them. The technician had previously indicated they ...
I bought a Hoover brand washer dryer from Trendyol. (Ncph11a2tcbexs17 model) was delivered on 16 November. I created an authorized service registratio...
I bought a Hoover dishwasher from Izmir Optimum Media Markt in July. I noticed rust on the bottom inside part pretty quickly, even though I haven't used the product much. When I reached out to customer service, they sent me over to the authorized service. The authorized service said they didn't inst...
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