It was reported that the replacement was approved by Hoover for my dryer with serial number HLE H9A2TE-17 and 3110229222520545. However, even though a long time has passed, I have still not been informed about the fate of the machine. In fact, in my conversation with the customer representative on Tuesday last week, it was stated that it would leave the factory within the last week and would be delivered as soon as possible. I have not been able to use the machine since about August. In certain weather conditions, it gets cold and I become a victim just when the machine is needed. I request that I be informed about the status of the transactions and that my grievance be resolved by delivering the machine.
My Hoover Dryer broke down just 7 months after purchase. I contacted customer services on 11.12.2023 and initiated a fault/service record. Today is 04.01.2024, and my machine remains unrepaired, unreplaced, and undelivered. Adding to the frustration, customer service neither calls me nor provides an...
Hi there, About 1.5 years ago, I bought a Hoover Hle H9A2TE-17 washer dryer. Since February 2024, the machine has not been drying clothes, leaving them wet. On Monday, March 11th, 2024, I called Hoover service (0850 811 1290) and registered a repair request. I was told a technician would arrive wi...
I bought a Hoover dryer, which was damaged during shipping, as identified by the service technician during installation. They took the machine back for replacement but mentioned that the factory would decide whether it will be replaced, and they couldn't give any information on how long it might tak...
On March 17, my Hoover brand dryer was delivered. That same day, I called the Hoover call center twice, but no one answered. Then I called an authorized service number I found on Hoover’s website. They told me to call the main call center again. I tried once more, finally reached someone, and they s...
I recently purchased a Hoover dryer, and the shipment arrived in three to four days. I contacted the customer service department after the product was delivered to schedule the installation. We haven't heard from anyone in 13 days, and no one has even bothered to show up or call. I was forced to cal...
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