I purchased a Miele WDD020 washing machine in 2018 in Istanbul, from a dealer I remember as Mkev Aletleri, where the sal...es representative was Mr. S***. At the time of purchase, I was clearly informed that these machines are designed to be used without problems for approximately 20 years, and this lo
"I thank Ms. Burcu for her coordination, solution-focused approach, and professionalism throughout the process. I wish you a productive workday."
I purchased a Miele HX2 cordless vacuum cleaner from Armada Miele Ankara in... October 2023 and have been using it carefully in full compliance with the
I purchased a Miele G 76** XXL dishwasher in 2024 in Turkey from an official Miele store. Together with this dishwasher,... I also bought around six other Miele machines such as ovens and a dryer, specifically because I considered Miele a premium and long‑lasting brand. After only about two years of us
About two years ago, in June, I purchased a Miele WWG660 washing machine. Approximately five months ago, the machine beg...an causing rust stains on my clothes, and this issue continued until I contacted authorized service. Because of the problem, I applied to Erves Miele Authorized Service located in
"Thank you for giving a discount on the price and for caring. The spare part price is very high. Hopefully I won't have any faults or need for parts after this. I have no intention of ever removing the detergent drawer to clean it."
I am using a Miele WSD123 WCS 8 kg washing machine. While cleaning the dete...rgent drawer on 04 December 2025, I accidentally broke one of the plastic p
I purchased a Miele TKG840 WP dryer on October 20, 2019, and it broke down immediately after the extended warranty expir...ed on October 20, 2024. When I pressed the power button, the screen showed no display. I contacted the authorized service center, Evser Teknik, at 4440679, and on October 20, 2025,
I submitted a service request for my Miele dishwasher about a month ago, but during this time no service has come and no... action has been taken. When I contacted the technician, I was told that he had not received payment from Miele for months and therefore could not come. When I spoke with customer
In June, I purchased a hob along with other products from your Vadi Istanbul store. On July 27, after the renovation of ...my home was completed, I contacted your team for delivery and installation. While the other three products were delivered (despite separate issues with customer service during inst
I purchased the “Boost CX1 Cat & Dog Powerline Obsidian Black - Bagless Vacuum Cleaner” directly from the official Miele... website on September 26, 2024. We started using it around mid-October. From the very beginning, the suction power was extremely weak — nothing like what is shown in promotional vi
When our Miele dishwasher broke, we called on July 11, 2025, and made a service appointment for July 14, 2025. We waited... at home all day on the 14th, but they didn't show up. We locked ourselves in; I didn't go to work. You can't treat so many customers this disrespectfully. They give appointments b
"Thank you, it was out of stock. Somehow they managed to supply it."
The Miele stick vacuum I purchased hasn’t vacuumed my rug properly since the first use. The brush on the head doesn't ro...tate at all. When I requested a return, they rejected it by saying the vacuum functions properly—it just doesn’t vacuum my rug. However, they never warned me beforehand that it mig
Firstly, I would like to explain what "Miele" means in this sector to the Turkish front of Miele, which very clearly fai...ls to embrace Miele's philosophy. As a matter of fact, I will do so with Miele's own words: "Since being founded in 1899 Miele has followed its 'Forever Better' brand promise. This
I ordered a round tray from miele.com.tr. It was shipped on December 27, 2024, but when I noticed that the tray was groo...ved, I immediately selected the return option via the Yurtiçi Kargo link. The product was returned to the sender on December 31, 2024. However, I still haven’t received my refund.
I purchased a Miele washing machine from Media Markt in Istanbul on October 24, 2024, with the understanding that it wou...ld be delivered within a week. When the machine was not delivered as promised, I began contacting the Miele customer representative at Media Markt, only to be repeatedly told that
I've been trying to sort out a problem with Miele Turkey since March 2024. They accidentally sent a refund of ₺1,400 to ...the wrong IBAN, and even after trying to contact them multiple times through email, I haven't heard back at all. It's been 8 months, and I'm really frustrated with the lack of comm
We called for service because our Miele washing machine was leaking water. The technician said that the rubber seal was ...torn and claimed it was a "user error," asking for ₺4500 to replace it. I ask, how could we have torn the rubber seal of our machine, which we never operate fully loaded due to the
I believe I'm being misled by Miele, and here's why: On July 13, 2024, I made a purchase from the Miele website, paying ...via bank transfer. However, my product has still not been shipped. I've called customer service numerous times, sent them the bank transfer receipt, and multiple records have been
I purchased an Miele washing machine on December 16, 2014, and the socketed weight behind the drum broke. Despite its re...putation for quality and longevity, my Miele washing machine didn't survive as long as other domestically manufactured machines. Furthermore, when there is a problem, they do not s
On February 23, 2024, I purchased a Miele Triflex Hx2 White Vertical Vacuum... from the Miele store at Diyarbakır Forum. After charging the battery, we t
"Thanks"
In August 2023, I decided to purchase the Miele KM7667 induction cooktop, attracted by its ability to cook evenly on the... entire surface. Even though it was more expensive, I decided to go with this product because Miele has a reputation for making dependable, top-notch appliances. Unfortunately, the
I purchased a laundry dryer from Miele Ataşehir and processed the payment via mail order on 26.12.2023, specifying that ...it should be in 5 installments. The store representative, Ms. G**** Ç****, assured me that 5 installments had been set up, so I didn't feel the need to double-check. However, upon
I began using the Miele washing machine purchased in June after installation in September, only to encounter severe vibr...ation, excessive noise, and damage to my clothes. Despite the service acknowledging the malfunction, no resolution has been provided. Miele headquarters has not responded, and Adan
I bought the Miele Boost Cx1 Powerline - Bagless Vacuum in March. When it broke and I sent it in for repairs, they told ...me that the filter needed to be replaced and I would have to wait for around 1.5 months. Is it reasonable to wait for such a long time? Oh my goodness! Should I get another vacuum