I visited the Victoria’s Secret store at University Village in Seattle on July 1, 2026, together with my mother, and unf...ortunately left very disappointed by the checkout experience. We were the first customers in line at the cashier, yet we ended up waiting around 40–50 minutes between approximately
For the past two days, I have been unable to properly access either the Victoria's Secret website or the mobile app. The... pages constantly freeze, fail to load correctly, and the issue does not improve even when I try late at night, around 2:00 a.m. Whether I'm searching for products, adding items to
I placed an online order with Victoria's Secret and received products that I am unable to return despite legitimate qual...ity and hygiene concerns. The bikini bottom arrived without any hygienic protective liner, and the underwear I received was much larger than expected. I never wore or used either i
Over the past few months, I have placed three to four high-value online orders through Victoria's Secret Turkey. Althoug...h some of the items arrived poorly packaged and with visible dirt or quality issues, I decided to keep many of them. However, I would now like to return several items. One of the m
On June 11, I placed an order through the Victoria's Secret online store for delivery to my address in Samsun, Türkiye. ...After placing the order late that night, I realized that I had accidentally selected the wrong product. Early the next morning, I contacted Victoria's Secret by both email and phon
Last week, I ordered a moisturizing body lotion from the official Victoria’s Secret online store, and it was delivered t...his week. After applying the lotion to my arm for the third time, I developed small bumps and a rough, raised rash. I have never experienced this type of skin reaction before, so I
I visited the Victoria’s Secret store in Istanbul and repurchased the Bombshell perfume and matching body mist that I ha...d loved and used for years. Before buying them, I specifically asked whether the fragrance was long-lasting, and I was assured that it was. I paid more than $171 for both products.
My order #657HD66590, which I placed through the Victoria’s Secret app on the 10th, was delivered today. However, the lo...ng-sleeve flannel short pajama set I ordered arrived incomplete. The package contained only the pajama top, while the matching pajama shorts were missing. I was genuinely disappoin
On May 28, I ordered two body mists from the Victoria’s Secret online store, and my order was delivered on June 9. When ...the package arrived, I noticed that although neither product was labeled as a tester, both body mists smelled as if they had already been used, and there was slight leakage around
I returned a bra that I purchased from the Victoria’s Secret online store for a size exchange. On May 15, I received a n...otification confirming that my size exchange had been approved. However, after that confirmation, the replacement item was never shipped. On June 1, I emailed the customer service
I recently discovered that my Victoria’s Secret Velvet Petals Body Mist was almost completely empty, even though it had ...been stored upright in my closet with the cap tightly closed and had never been used. There was only a tiny amount of product left at the bottom of the bottle. I checked the bottle
About a month ago, I purchased the Amber Romance and Velvet Petals body mists from the Victoria’s Secret Turkey online s...tore, paying approximately $73 for both. As someone who has been buying and using these same fragrances from the United States for years, I immediately noticed that the products I
I am writing regarding my order numbered 123RM9653B, which I placed on November 28 through the Victoria’s Secret Turkey ...online store, and the serious problems I experienced both with product accuracy and delivery. Several of the items in this order were advertised with “satin” in the product title,
On June 26, I made a bulk purchase of bras from the Victoria’s Secret store at Emaar Mall. I bought three of the same mo...del on sale and one black version at full price, paying ₺3,200 for that item. I washed all of them the same way—in the washing machine on a low-heat setting. However, the underwire
I purchased a strappy pajama set (order number: 786uv1973V) from the Victoria’s Secret online store. On September 23, I ...washed it exactly according to the care instructions—on a delicate cycle at 30°C. However, after washing, I noticed significant color fading on the fabric. There are no other issue
I purchased a Temptation Shimmer body spray from the Victoria’s Secret online store with order number 936TR8255L. Howeve...r, when I wanted to exchange it for the non-shimmer version of the same product, I was told that exchanges were not possible. When I contacted customer service, they also confirmed
On August 3, 2025, I purchased a Bombshell perfume from the Victoria’s Secret store at Ankara Next Level Mall. I used th...e perfume three times, and each time I experienced the same issue — the scent completely disappeared within just 5 seconds after spraying 3–4 times. The perfume has no lasting frag
On September 6, I placed an order through the Victoria’s Secret mobile app with order number 994QD9848R. Although the or...der status shows “delivered”, I have not received any products. No tracking number or shipping details were ever provided to me. The delivery address is in Istanbul, and the total
I placed an order on the Victoria’s Secret Turkey website with order number 729FC7883U for lingerie item code VS26939328...20. Although I selected the non-printed version of the product, I was informed that it was out of stock and was offered an exchange instead. I accepted the exchange, but this time,
On August 25, I placed an order for a body spray from the official Victoria’s Secret website, paying by credit card (Ord...er No: 668CC4845I). Even though two weeks have passed, my order still hasn’t been shipped, and I have not received any updates or notifications. The delivery address is in Istanbul
About 1 to 1.5 months ago, I purchased a “Very Sexy Shimmery Bra” from the Victoria’s Secret store at Istanbul Cevahir M...all. I washed the item on a quick cycle at 30°C using a lingerie wash bag, exactly as instructed. However, after just the second wash, the crystals started to come off, the adhesiv
On July 20, 2025, I placed an online order for two bras from Victoria’s Secret. I selected the size recommended by the s...tore staff after an in-person fitting. However, when the products arrived, they were too tight. I later rechecked my correct size at the store and submitted a size exchange request
About three months ago, I placed an order for three perfumes from the Victoria’s Secret online store (Order No: 641HR537...7I). Due to a shipping label mix-up, someone else’s name appeared under my label with my name and address, and I ended up receiving another person’s products. Out of the three item
I’m writing to report a serious issue with my order, number 376XX2844F. The product I received was completely damaged—no...t just in one spot, but covered in scratches all over. On top of that, the colored paper used for packaging left visible stains on the item itself. This is completely unacceptable
Victoria's Secret is recognized for its expertise in lingerie, loungewear, and beauty products. On June 12, 1977, Roy Raymond and his wife, Gaye Raymond, created Victoria's Secret. The first store opened in Palo Alto, California, at the Stanford Shopping Center. Since then, the company has gained a notable presence in the retail industry. Victoria's Secret offers a variety of products, such as lingerie styles, sleepwear, and beauty essentials, to meet the preferences of different customers.
Victoria's Secret has a global presence with a wide network of retail stores and an online platform. The brand has expanded its presence in various countries, allowing customers worldwide to access its products and offerings. Victoria's Secret utilizes a combination of physical stores strategically located in key regions and an online platform to serve a diverse and international customer base.
