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Hoover Dryer Not Working Properly

April 27, 2024 11:11 AM48

The drum of my Hoover dryer was not spinning, which made it impossible to dry clothes. The service technician identified a problem with the drum ramp and took the machine for repair. One week later, they came back, insisting that it had been repaired. Unfortunately, after just one month, the dryer started acting up once more, with the digital display flickering. When I raised concerns about the service, they simply brushed it off, claiming it wasn't their concern. Angry and disappointed, I declined to pay an additional fee for a machine that malfunctioned after only a month. I'm going to head to the authorized service center nearby to address this issue. Additionally, I'm considering reaching out to social media influencers to bring attention to the concerns surrounding Hoover's reliability. I've reached my limit with this machine. Every single part has failed and I'm fed up.

April 27, 2024 1:26 PM (2 hours after complaint)

Dear Customer, We would like to extend our thanks for informing us about our products and services. Your complaint has been received. We will contact you as soon as possible. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can serve you better. You can get support from our Customer Service every day of the week between 08:00 - 20:00. Best regards, Hoover Consumer Line

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