Kenan

Kenan

Verified

Member since July 2016

Complaints

Resolved

Hoover Washer Dryer Wore Out Laundry and Broke Multiple Times Despite Warranty

47

"The brand solved our issue, but I don't think that's enough. They also need to take action regarding the incompetent service. A competent service diagnosed my problem in half an hour and resolved it immediately. Despite repeatedly telling the brand "I am not satisfied with your service," they insisted on not sending another service. If you want your brand to grow, you should have after-sales support handled by competent individuals."

On November 1, 2022, I purchased a Hoover washer dryer from hepsiburada.com...