I own a Chery Tiggo 7 Pro Max. On May 2, 2026, when I removed the factory protective stickers from the vehicle, I noticed peeling and deterioration on the surface coating of the climate control touch panel — an area that is constantly touched and used during normal driving. I purchased the vehicle ...
I own a 2023 Chery Tiggo 8 Pro with 60,500 km, and I have been experiencing a serious issue with the transmission. Especially when the vehicle is parked on an incline, after starting the engine and shifting into D or R, there is a noticeable delay, a strong jolt, and a harsh clunking noise—almost li...
I am the owner of a Chery Tiggo 8 Ultimate Hybrid with registration number FSC70R, purchased through Parramatta Motor Group in Sydney. On 18 March 2026, the sunroof suddenly imploded while I was driving, without any external impact. This was a serious safety incident and completely unexpected in a r...
My Chery Omoda 5 currently has 9,700 km, and I need to complete its second scheduled maintenance on April 17. On April 4, 2026, I called the authorized Chery Tan Oto service in Yenimahalle, Ankara to get a price quote. They told me the maintenance would cost $563 and that the spark plugs would also ...
"Ms. Raziye from Chery Inc. has been very helpful during this process. We are currently waiting for the part to arrive. I thank Ms. Raziye again."
On January 19, 2026, I took my Chery Tiggo 7 Pro to the authorized service center, Omoda | Jaecoo Plaza Tanoto Ankara, due to a malfunction in the front camera. I was informed that the front camera was defective and needed to be replaced. However, despite the time that has passed since then, the re...
I own a Chery Tiggo 8 Pro that I purchased in China and currently use in Ghana. Over the past six months, I have been experiencing a recurring issue with the infotainment and camera system that is affecting both my driving comfort and safety. During normal use, the infotainment system sometimes shu...
I am the owner of a 2022 Tiggo 7 Pro purchased in Manama, Bahrain, and I would like to formally report an unresolved malfunction in the Auto Hold system, which has been ongoing for approximately two years despite repeated visits to the local dealer and direct attempts to contact Chery. The Auto Hold...
On July 30, 2025, I purchased a brand-new Chery Tiggo 8 Pro Max from the Chery G***** dealership in Istanbul. After purchasing the vehicle, I refilled the windshield washer fluid three times. On the third refill, while simply lifting the cap to add washer fluid, the plastic windshield washer reservo...
"My Chery Omoda 5 Pro was involved in an accident on 29.12.2025 and was taken to the authorized service center of Adnan Automotive in Trabzon. Despite a long time having passed, no clear start has been made regarding the repair of my vehicle, and uncertainty about the parts order and repair process still persists. So far I have spoken with the dealer in Trabzon about ten times and have had numerous phone calls with Chery Turkey, yet I have not been given a definite date, concrete progress, or explanation. I have not received clear and reassuring information especially about the parts supply process. I am told that the parts have been on order for about 38 days, but no definitive information is provided about when the repair will start or when the car will be delivered. I have been unable to use my car for a long time and am suffering as a result. I demand that the repair process for my vehicle be clarified urgently, that the expected parts be obtained quickly, and that the repair be completed as soon as possible with the delivery date clearly communicated to me. I also request the necessary support to compensate for the hardship caused by this lengthy process. Because of this uncertainty and delays in the current parts supply process, I want to emphasize that prospective buyers of Chery vehicles should consider the risk of not seeing their cars for an extended period in the event of an accident."
After being involved in an accident in Trabzon, I had my 2024 Chery Omoda 5 Pro towed to the Trabzon A** Y***** Chery authorized dealership** on December 29, 2025. My vehicle has now been sitting at the service center for 27 days, with no repairs carried out, and the required parts still have not be...
On 31.12.2025, I left my Chery Omoda 5 vehicle at Bursa Gönye Otomotiv Yalova Yolu service for repair. When I delivered the vehicle, I was informed that there was an inventory count in the spare parts warehouse, that this process would last until the 5th, and taking all this into account, my vehicle...
I purchased a Chery Tiggo 7 Pro from İstanbul Aceavto bayii, and since the first day I bought the vehicle, I have been experiencing a loosening problem in the leather upholstery of the seats. The loosening that initially started in the driver’s seat appeared shortly after I started using the car, an...
I purchased a Chery Tiggo 7 Pro Excellent 2024 from Istanbul Ace Avto dealer in July 2024 and I have been experiencing several software-related problems from the very first day. Despite one software update at the authorized service, these issues still continue and seriously affect my satisfaction an...
I took my Chery Tiggo 8 Pro 1.6 TDGI vehicle to Chery Van Berk authorized service in Van today for its 10,000 km maintenance. At the service, I was told that the engine of my vehicle was out of warranty and that my warranty right was terminated on the grounds that I exceeded the maintenance period b...
I am the owner of a 2023 model Chery Tiggo 8 Pro Excellent with license plate 34 GRS 0** and chassis number LVTDB21B8PD170471. I am reporting a serious engine failure and the incorrect and incomplete guidance I received from Chery authorized services Atmo and Tan Oto, which caused my vehicle to be c...
I experienced a color distortion in the “Omoda” logo light projected onto the ground from the underside of the mirrors on my Chery Omoda 5. Normally, this lighting appears white on both sides, but the right side started turning purple. Some time after this issue appeared, my wife accidentally scrape...
I am the owner of a Chery Omada 5 Excellent, and on December 7, 2025, while driving on the Izmir–Torbalı highway in Izmir, Turkey, the sunroof glass of my vehicle suddenly shattered. The weather was clear, my speed was around 130 km/h as appropriate for highway conditions, and there were no vehicles...
I purchased my Chery Tiggo 8 Pro from Chery in November 2023 and I have been experiencing a transmission problem since the first day I bought the vehicle. The auto‑hold leaves the vehicle at 1800 rpm and because of this the car takes off by jumping forward. I reported this situation to the service, ...
When I took my car, which I bought from Chery Turkey, to the authorized service center for its 5,000 km service, I complained about a creaking noise coming from my driver's seat. The service team was very helpful, tightening the screws and lubricating the driver's seat, and returning my car. Upon re...
On Thursday, October 30, I called the Konya Atsanlar Chery dealership about the Tiggo 7 Pro Max. While every other dealership I contacted said that November stock and prices were not yet available, this one claimed they had received seven vehicles, all of which were sold before arrival. They later c...
"They took my vehicle by sending a replacement car, repaired it, and brought it back. I thank the brand for their attention."
I have not been able to use my Chery Tiggo 8 Pro Max since April due to an air conditioning failure. The AC does not perform its cooling function. The problem first appeared in April, and I took the car twice to the authorized service center in Uşak. The second time, they told me the issue had been ...
Chery OMODA 5 frequently experiences Bluetooth and Apple CarPlay disconnections, and reconnection does not work until the vehicle is restarted. While driving, there is also a loss of throttle response, causing the vehicle to stop accelerating. The Start-Stop system fails to function consistently, so...
