I purchased the Vestel Vestfrost VF CF 5201 S 520-liter No-Frost refrigerator, expecting it to last for many years. Unfortunately, just 3 years and 3 months after purchase, the fridge developed a serious motor grounding issue (şase yapma). This is highly disappointing, considering that the product’s...
During the holiday, my Vestfrost refrigerator broke down, and I immediately created a service request through the call center. I waited for the technician to arrive on the first business day after the holiday, but no one came. When I contacted the local authorized service, they told me their only te...
On May 30, 2025, I purchased a Vestfrost VF LF 1268 242L Static Refrigerator through Hepsiburada. The product was delivered to me on June 4, 2025. Since the installation had to be done by the authorized service, I called the service multiple times on the same day to schedule an appointment. Due to t...
On May 22, I purchased a Vestfrost brand washing machine, which was delivered by the service team for installation on May 29. Even though there was no visible damage on the shipping package, the service technician identified a dent near the drum area during installation. The technician immediately r...
I purchased the Vestfrost 9100 washing machine 4 years ago, and since the first day, I have been dealing with constant water leakage from the bottom of the unit. While the product was still under warranty, I contacted the authorized service because the machine was both leaking water and tripping the...
I purchased a Vestfrost refrigerator, and it was installed on April 21. Since the first day, the refrigerator has been running continuously without stopping, producing an extremely loud noise. The noise is so disturbing that it wakes me up from sleep. In fact, I am writing this complaint at 5 a.m. b...
Before leaving the city, I had installed three Vestfrost brand air conditioners, trusting their quality and warranty coverage. Unfortunately, when I returned home after the earthquake, I discovered that a small piece of debris had fallen from the building exterior and hit the outdoor unit of one of ...
Three months ago, I purchased a Vestfrost No Frost refrigerator, expecting reliable performance. Unfortunately, the product is already giving me trouble. Recently, it started displaying the E07 error code, and I have no idea how to resolve it. Alongside this technical error, I noticed that the fridg...
I own a Vestel Vestfrost refrigerator, and recently, the door seal (gasket) of my fridge tore unexpectedly. I immediately contacted the authorized service to resolve the issue. However, the service team claimed that this was a user error and therefore not covered by the warranty. They offered to rep...
I purchased a Vestfrost washing machine several years ago and have been generally satisfied with its performance. However, since the beginning, the liquid detergent compartment was missing from the package. I expected this essential part to be delivered promptly, but despite my efforts, I have not b...
I purchased a Vestfrost refrigerator 3 years ago as a second fridge for my home, and it was used very lightly. Despite this minimal usage, it suddenly broke down last week. I called the authorized service, and they diagnosed the problem as a compressor failure. Shockingly, they quoted me a repair co...
I purchased a Vestfrost deep freezer from Vestel in 2020, and starting from the second year of use, I began experiencing persistent rusting and frost/ice buildup problems. About one and a half to two years ago, the company only replaced the rusted door, but even that process was problematic. They re...
I purchased a Vestfrost dishwasher two years ago, and from the very first day, it has never cleaned the dishes properly. Despite trying various dishwasher tablets and detergents, the problem persists, leaving me extremely frustrated. I have used multiple brands and types of detergent, but nothing so...
