My 9-year-old child downloaded the 10 Minute English app after seeing a message that said, “First 10 days free, you can cancel anytime.” Believing it was truly free, they installed the app through our device. However, we were later charged unexpectedly—with no clear warning or confirmation. I immedi...
I subscribed to 10 Minute English expecting to use the 1-week free trial they advertised. But instead of giving me a trial period, they immediately charged me the full price for a 1-year subscription—without any clear warning or confirmation. This is completely unacceptable and feels like a delibera...
I signed up for 10 Minute English to try the app during the free trial period, but to my shock, it automatically withdrew money from my account before the trial was even over. I never approved this charge. After realizing the app didn’t meet my expectations and wasn’t what I was looking for, I decid...
I downloaded the 10 Minute English app specifically to try the 1-week free trial they offered. A few days into the trial—well before it ended—I canceled the subscription because I wasn’t satisfied with the app. Even though I followed the cancellation steps on time, the app still activated a 2-month ...
I downloaded the 10 Minute English app to try their 1-week free trial. I expected to receive a reminder or notification before any charge, but instead, once the trial ended, they automatically enrolled me in a 1-year subscription without asking for confirmation. To make things worse, they charged my...
Without my knowledge or consent, 10 Minute English started a paid subscription on my behalf, and the fee was charged directly to my Paycell bill. I never approved or confirmed this subscription, and it’s unacceptable that I was charged for something I did not agree to. Once I noticed the charge, I i...
I downloaded the 10 Minute English app just to try the free trial lessons, nothing more. I never agreed to any full subscription, yet the app charged my account approximately ₺2300 without asking for my permission. They automatically signed me up for a 1-year membership, even though I never confirme...
What more can I even say at this point? 10 Minute English withdrew money from my card without any notice, warning, or confirmation. I didn’t receive a single notification before the charge. This kind of behavior is unacceptable and deeply frustrating. There’s no proper support, no contact point, and...
Hello, I downloaded the 10 Minute English app and used it during the advertised 7-day free trial period. I did not authorize any payment or approve a subscription. However, after the trial ended, the app automatically charged my credit card for a full 1-year subscription—without notifying me or aski...
