I took delivery of my vehicle on July 13. This morning, while installing the sunshade, I noticed an issue with the fabric around the top edge of the windshield. As shown in the video, the fabric is not properly inserted and feels like it could come loose with a slight touch. This is the first time I’ve encountered such a problem with any vehicle I’ve owned.
It is unacceptable for a brand-new car to have such issues. I am curious if other Tiggo 7 Pro users are experiencing similar problems. I expected better from a company entering the Turkish market. Even lower-quality brands do not have such problems. I am seeking a resolution for this issue.
Hello, Mustafa U. Your complaint has been received by us. Our Customer Relations Representative will get back to you as soon as possible regarding the matter. Best regards, CHERY TURKEY 0850 480 74 72
Hello, Mustafa U., Following our meeting with you, we have forwarded your request to the relevant department. Best regards, CHERY TURKEY 0850 480 74 72
The attention and interest are nice, but a solution is also necessary. Thank you...
I purchased a 2024 model Chery Tiggo 8 Pro Max brand new from a Chery dealership in December 2024. Just a few months later, in May 2025, I discovered a noticeable issue with the sunroof seal: the sunroof’s rubber gasket had separated by about 4–5 cm, and when I opened or closed the sunroof, the seal...
I purchased my Chery Tiggo 7 Pro Avangarde in July 2024, and I’ve already started noticing visible rust on the "Tiggo" emblem panels located on the interior front door sills. It's deeply disappointing—and honestly concerning—that this type of corrosion is occurring in less than a year on a brand-new...
I purchased a Chery Tiggo 7 Pro in April 2024, but I have been experiencing several frustrating issues. The most annoying problem is that the sunroof makes excessive noise. On rough roads and even at low speeds (around 20 km/h), the car rattles loudly, making the ride extremely uncomfortable. Addit...
I have been driving my Chery Tiggo 8 Pro for 6 months, and today in Ankara, while driving, the panoramic sunroof suddenly exploded without any external impact. This incident not only put my safety at serious risk but also caused significant stress and inconvenience. After the event, I immediately c...
Comments