I Face Chery Omoda 5 Service Price Surge From $253 to $588 in One Year
My Chery Omoda 5 currently has 9,700 km, and I need to complete its second scheduled maintenance on April 17. On April 4, 2026, I called the authorized Chery Tan Oto service in Yenimahalle, Ankara to get a price quote. They told me the maintenance would cost $563 and that the spark plugs would also be replaced. Since my vehicle is only at 9,700 km, I asked why the spark plugs needed replacement, and they insisted that it is mandatory during the second service.
After this, I contacted Chery headquarters and explained the situation. They later called me back and said there had been a misunderstanding and that only a brake fluid check would be performed. I made it clear that I understand vehicles and knew exactly what they initially meant. When I asked the headquarters again about the price, they said there would be no change and that they could not intervene in pricing, so the $563 fee remained the same.
Since my car is still under warranty, I am forced to use an authorized service center. Afterward, I started researching prices. I shared my situation in a Chery Omoda Turkey Facebook group, where another user gave me a Jaecoo service contact and said they had paid $344 for the exact same maintenance very recently. I still have the messages as proof.
In my opinion, the fact that maintenance costs have more than doubled within a year, along with huge price differences between authorized service centers, is a misleading pricing strategy aimed at consumers. Last year, I paid $253 for the same service, while this year I am being charged $588, which represents nearly a 130% increase. Even minimum wage has not increased at this rate, yet a basic car service fee is approaching a worker’s monthly salary. This is both unethical and a violation of consumer rights.
Charging such excessive amounts for standard procedures like oil, oil filter, and cabin filter replacements—just to maintain warranty coverage—is unacceptable. The fact that there is only one authorized Chery service center in Turkey’s capital effectively creates a monopoly, allowing them to charge whatever they want without competition.
Due to this inconsistent and excessive pricing, I demand that my grievance be resolved, that the second maintenance fee be reduced to a fair and market-appropriate level, and that a transparent, standardized, and regulated pricing policy be urgently implemented across all authorized service centers.
