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Learna

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Learna

Complaints

15 complaints
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Learna AI Subscription Charges Were Not Clearly Authorized

Th Kim
Th Kim
June 7 1:56 PM

On June 6, 2026, I purchased the “Learna Pro 1 tuần (Learna AI: Học Tiếng Anh)” package through Google Play for a total...

Learna AI Subscription Charges Were Not Clearly Authorized
Learna AI Subscription Charges Were Not Clearly Authorized
Learna AI Subscription Charges Were Not Clearly Authorized
Learna AI Subscription Charges Were Not Clearly Authorized

Unexpected Learna AI Subscription Charge on My Swiss Debit Card

Solange
Solange
May 26 3:57 PM5

On 26 May 2026, I noticed an unjustified charge of 40,09 for an annual plan from the Learna IA application on my debit c...

Unexpected Learna AI Subscription Charge on My Swiss Debit Card

I Cannot Cancel Paddle Learna Subscription Charging My Card

Tugay
Tugay
March 30 9:12 PM3

Since December 8, 2025, I have noticed that $8 has been regularly charged from my bank account every 7 days with the des...

Cancel My Learna Subscription And Refund My Money

J mg
J mg
March 30 9:00 PM37

I am writing regarding unauthorized weekly charges made by Learna to my card and to request a full refund and cancellati...

I Face Unauthorized Learna Subscription Charges on My Card

Ayten
Ayten
March 20 11:02 PM1

I recently discovered that my card has been charged regularly for the past 5–6 months for a Learna-related package, even...

I Did Not Consent to Learna Subscription After Free Trial Started

Abdülkadir
Abdülkadir
March 12 12:46 AM1

I downloaded the Learna AI English app on my phone just to briefly check what kind of application it was. However, due t...

I Could Not Cancel Learna Subscription and Was Billed $28

Özgür
Özgür
March 5 4:04 PM2

I downloaded the Learna app on my Android phone and used it for just one day to try it out. While testing the app, I not...

I Cannot Cancel Learna AI Subscription After Same Day Purchase

Senay
Senay
February 13 7:00 PM1

I subscribed to the Learna AI service today through Paddle.com and purchased an annual plan for $46. After trying the se...

I Demand Refund for Unauthorized Learna AI Weekly Subscription

Yaren
Yaren
February 8 3:59 PM2

I started a free trial on the Learna AI platform in December. However, the system shows as if I initiated another trial ...

I Was Charged After Learna Free Trial Without Clear Consent

Ünzile
Ünzile
February 3 1:08 AM1

I signed up for the Learna platform in January after being offered a “1-week free” trial. However, about 3 days after re...

I Accidentally Started Learna AI Subscription and Want It Canceled

Aset
Aset
February 1 7:32 PM3

On February 1, 2026, at 01:17 AM, I accidentally started a monthly subscription for the English learning service on the ...

I Accidentally Started Learna AI Subscription and Want It Canceled
I Accidentally Started Learna AI Subscription and Want It Canceled

Learna AI Turned a 7-Day Free Trial Into a Paid Annual Subscription

Ece
Ece
January 15 10:31 PM89

About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it off...

Learna AI Charged Me for a Full Year Instead of a 7-Day Free Trial

Ece
Ece
January 15 10:29 PM52

About 1–2 weeks ago, I started a subscription for an app called Learna AI through the App Store after seeing that it off...

Learna Auto-Renewed a Subscription I Wasn’t Using

Sultan
Sultan
January 14 9:10 AM28

Last year, after being influenced by advertisements, I purchased a yearly subscription to the Learna app through the App...

2

Learna AI Charged Me After I Canceled My Subscription

France
France
December 29, 2025 11:35 PM146

I cancelled my Learna AI language service on December 24, but despite this, a new charge was taken from my account. On D...

Brand Overview: Learna AI

Learna AI is an AI-powered language learning platform designed to help users improve their English, Spanish, and other language skills through personalized virtual tutors. The platform offers conversational practice, pronunciation feedback, vocabulary development, grammar exercises, and customized learning paths available through a subscription-based model.

Contact Info

Customer Support: Learna AI primarily provides assistance through its online Help Center, FAQ section, and account support channels.

Industry and Operations

Learna AI operates in the educational technology and language learning industry. The platform uses artificial intelligence to deliver personalized language instruction, interactive conversations, and real-time feedback for learners of different proficiency levels.

  • AI-powered language learning platform
  • Personalized virtual language tutors
  • English and Spanish learning programs
  • Pronunciation and speaking practice tools
  • Grammar and vocabulary development exercises
  • Real-time feedback and progress tracking
  • Subscription-based educational services
  • Web-based and mobile learning experiences

User Sentiment

User sentiment toward Learna AI is mixed. While many users appreciate the personalized learning experience and AI-driven tutoring features, complaints commonly focus on subscription billing practices, cancellation difficulties, and customer support responsiveness.

  • Unexpected recurring subscription charges after trial periods
  • Users reporting confusion regarding automatic renewals
  • Difficulties canceling subscriptions
  • Refund requests being delayed or denied
  • Complaints about billing transparency and pricing terms
  • Users reporting challenges contacting customer support
  • Concerns regarding account and subscription management
  • Technical issues involving login access and platform performance
  • Users reporting dissatisfaction with AI-generated feedback accuracy
  • Frustration regarding dispute resolution and refund processing

Share Your Experience

If you’ve experienced issues with Learna AI, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.