I’m completely dissatisfied with the Beko AC7030 air cooler I purchased today. I used it for just 3–4 hours, but instead of cooling the room, it significantly increased the heat and humidity, making it uncomfortable to stay inside and forcing me to open the doors. When I called customer service, they said they couldn’t accept a return, claiming that air coolers and similar products are non-refundable. They insisted a technician must first inspect the device. While researching the issue, I also saw many similar complaints about this product. All my household appliances are from Beko, but this experience has completely turned me away from the brand. I will share my experience across multiple platforms as part of my duty to inform others.
I bought Beko AC7030 air refresher as a gift for my parents from Beko. We brought the product home and used it for only 2 hours, but my parents found the device too loud due to their age. For this reason, I wanted to return the product or replace it with another product such as air conditioner. When...
I purchased a Beko air conditioner, and within just 1.5 years, I have had to call service more than 10 times. Despite multiple visits, no one has been able to fix the issue. I bought this unit for heating, yet it only blows cold air! Even the service technicians acknowledge the problem, but Beko ref...
In 2020, I purchased a Beko 24000 BTU Ecological Inverter Air Conditioner for my 28 sqm room. I had no idea it would be the start of a never-ending ordeal. The unit leaked water from the indoor unit during the first summer. After a lengthy wait for the spare part, the service team replaced the inter...
On April 29, 2022, I purchased a Beko 51260 HP model air conditioner. Before installing the air conditioner, reconnaissance and necessary checks were performed on the house's plumbing. Since its installation, I've had an ongoing issue with the product and service that hasn't been resolved. First, em...
I told them how unhappy I was that the Beko steam iron couldn't do what it was supposed to do. Customer service sent me to their technical service, which told me the iron was working as it should. Then I asked for a return, but they said no because the time spent on the technical service visit would...
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