I purchased a Beko CMXD9100 washing machine about a year ago from the Beko store in Diyarbakır. Although the product is still under warranty, about a week ago, the door gasket or its wire came off, and the machine is now completely unusable. After experiencing this issue, I called customer service, and the automated system recorded a service request, but I have not received any follow-up to date. My service request number is 497116453. Despite the urgency of the situation, no solution has been provided, and my grievance continues. Since my machine is under warranty, I am requesting a product replacement. I kindly ask that my problem be resolved as soon as possible.
I purchased a Beko BM6046BC dishwasher from the Piranlar store in Gebze, Kocaeli. From the very first day, the machine had problems washing the upper rack. I contacted the authorized service center, and the product was taken in for repair. While the upper rack issue was fixed, the door hinges were d...
On April 21, 2025, a Beko CMXD 9100 9kg 1000 rpm washing machine was installed. However, we did not use the machine for the first month after installation. When we started using it actively a month later, regardless of which program we used, the machine drained the water but never performed the spin...
I purchased the Beko CMX10120S 10 kg washing machine, and I have been experiencing multiple issues since the very first day. Despite numerous part replacements, the problems were never resolved, and eventually the unit was sent in for replacement. However, the new machine that was delivered also had...
Hello, we've been using our Beko BK 9101 EY washing machine for 7 years, and until now, it worked reliably. But right after the 7-year warranty expired, problems started showing up. The latch on the machine door broke, and I was told the entire door needs to be replaced—just for a small broken part....
I purchased a Beko BK 10141 PRCNT washing machine about five years ago from the Beko dealer on Fevzipaşa Street in Erzincan, and since day one it has ...
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