Beko Refrigerator Compressor Failure
The Beko refrigerator I bought six years ago when I got married has had the compressor fail twice in that time. Most recently, in September 2023, the authorized Beko service in Beşiktaş, Istanbul replaced the compressor and charged us ₺5,000 at the time. Now, less than two years later, the replaced compressor has failed again, and I’m being asked to pay ₺14,500 for a new one. Since the replaced compressor only had a one-year warranty, it’s no longer covered. Are Beko parts designed to break just one year after the warranty ends? I should also mention that my refrigerator is currently one of the most expensive models Beko sells, with a market price of over ₺60,000.
Dear customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and requests for solutions regarding our products and services, we kindly ask you to contact us primarily. As the Beko family, we wish you days full of health and happiness. We are with you 24/7, we are here for your happiness. Beko Customer Communication Center
