Amazon

I ordered a Beardo Sport Sunscreen Spray SPF 80 from Amazon on 15 August and received the product today. When I opened t...he package, I noticed that the sunscreen bottle was not sealed, which raises hygiene and safety concerns for a product that is applied directly to the skin. I requested a return th...

I am writing regarding a serious access problem with my Amazon account linked to the email address pac4***@gmail.com. Si...nce yesterday I have been unable to log in to my main Amazon account, and after several repeated login attempts the system has now frozen my account. When I try to sign in, I recei...

On August 20, 2026, I noticed that my Amazon account was charged twice for the exact same Amazon Prime amount on the sam...e day. I already have an active Prime subscription and have been charged correctly for it until now, so this duplicate charge is unacceptable and very disappointing. In the past I ...

I ordered two units of a “2027 upgraded HD smart dynamic 5D holographic night light projector” from Amazon.co.uk on 10 A...ugust 2026, but instead I received two “ONEFMVP lamp box” style lamps, which are completely different from what I ordered. Since both items I received are incorrect, I request that...

I am writing because my Amazon shopping account appears to have been hacked. This morning I received an email from Amazo...n stating that the email address on my account had been changed, even though I never requested or approved any change. Since then, I have been unable to log in to my account. I con...

I am writing about unauthorized charges taken by Amazon.com from my Intrust Bank debit card and my inability to reach a ...real person in customer service to resolve this. Although I do not believe I have an active Amazon account, I have discovered repeated charges of $14.99 taken from my Intrust Bank ...

I purchased a portable handheld vacuum cleaner for my car from Amazon.ae, and a return and replacement were processed un...der order number 404-9941690-5436336 on 28 July 2026. However, instead of receiving the same handheld vacuum that I originally ordered, Amazon.ae sent me a different item as the re...

I ordered spearmint tea bags through the Amazon app on 8 August 2026, but I never received my order even though the trac...king page shows it as delivered. The shipment was sent via Transcorp with tracking number 101304573375 to my address in Abu Dhabi under the name Angelica M***, and the system marks...

I purchased a £15 Apple gift card from Amazon.co.uk last night at around 11:37 pm. The product was sold directly by Amaz...on, and I received the order confirmation email immediately after my purchase. However, instead of being able to see and use the gift card code, I only received images, and when I ...

I have been experiencing an ongoing issue with unauthorized charges related to an Amazon Prime US membership, even thoug...h I do not have any Amazon account or registered address in the United States and only use an Amazon Prime account in Türkiye. For approximately the last five months, from April to...

I am writing about an issue with an Amazon return involving two identical items: “5 Pack Men's Dry Fit T Shirts Athletic... Running Gym Workout Short Sleeve Tee Shirts for Men.” I purchased two packs of these shirts, but both were too small, so I returned both at the same time to a Kohl’s store in Jeff...

My recent Amazon order for epoxy was placed yesterday specifically because the product page showed that it would be deli...vered today. I needed it urgently for a gift I am making, and the timing was the main reason I chose to place this order. However, the delivery status was later changed and is now ...

I am writing regarding an unresolved issue with an Amazon order that has now taken more than five hours of my time and i...s still not resolved. I called Amazon customer service and spent about 30 minutes on the phone about this problem. I clearly explained that I do not have a printer and therefore ca...

My Amazon Marketplace account was closed today and there is a balance of about 20 USD remaining on it. When I try to log... in, I see a message stating that my credit card information cannot be verified, and due to this my account has been closed. I have not been given any clear explanation beyond this...

I tried to use an Amazon.de gift card today in the morning and the system showed the error message “The gift card code y...ou entered is invalid”. The code I entered was rejected as invalid even though the card was unused. I bought this Amazon.de gift card with a value of 50 € at a fuel station in Müns...

Through the Amazon app I ordered a pair of denim jeans (Ben Martin Men’s Light Blue) on 5 August 2026 to be delivered to... Yadgir, Karnataka. The order status has been showing “Delivery on hold” for about a week and there has been no call or attempt from the delivery side. I paid 924 INR via UPI for t...

I have an Amazon UK shopping account that I can no longer access because the login verification code keeps getting sent ...to my old phone number. I recently changed my phone and when I try to sign in, Amazon sends a code to the previous number, which I do not have access to anymore. I contacted Amazon...

For several years I have been paying Amazon every month for access to HBO Max as a digital service, at about 20 dollars ...per month. Since I moved to my current home around three years ago, I have not been able to use this service even once. Every time I tried to access HBO Max through Amazon, the app...

On June 1, 2026, I placed an order on Amazon.com and was mis-delivered a product. When I contacted Amazon about this, I ...was explicitly told to keep the item and was assured that I would not be charged for it. Despite this, my account has now been charged three separate times for this item, each time...

I am writing to complain about the way Amazon.com has handled my account and my attempts to purchase and use US Amazon g...ift cards. On 8 August 2026 I placed an order for five US Amazon gift cards of 100 USD each, for a total of 500 USD. That order, and several subsequent gift card orders I placed af...

I am writing regarding repeated problems with Amazon deliveries to my address, most recently on 08/09/2026 for Order #11...1-4482916-5341822. In my delivery preferences I have clearly selected “front door” and added detailed instructions: “Please leave all packages on the enclosed front porch. If it is...

I placed an order on Amazon that was supposed to arrive on Thursday, 8/6/26, specifically so I would have everything I n...eeded to pack for a trip I was leaving for on Sunday. The order included essential items for my travel such as luggage, power sources, pet supplies and a flashlight, so the deliver...

Dear Amazon Seller Support Team, I hope you are doing well. I have been selling on Amazon since 2023. During my selling ...journey, my seller account was locked, and I was asked to submit a statement for verification. I submitted the requested statement more than 10 times, but unfortunately, each submi...