The Cosori Airfryer I purchased on May 15 through Amazon became defective and its coating peeled off. I requested a repair, but I was offered a return instead. I returned the product via MNG Kargo (now DHL), and the process was initiated under order number 402-0123705-5468308. Despite a long time pa...
A product I purchased from a seller named Desibela on Amazon Turkey was canceled days later without any justification. The amount I paid was held up for days, and Amazon, through poor operational management, has never compensated me for the loss. What you need to know is that when you buy a product ...
As part of my Amazon Turkey Prime membership, I shop at the Fatih, Istanbul address with a one-day delivery guarantee for which I pay a monthly fee of ₺50. However, almost every order I place, especially the one dated September 15, 2025, with order number 408-2586997-6459509, is not fulfilled. My or...
I became a Prime member through Amazon and placed my order trusting the promise of next-day delivery. However, today my order was not delivered on time due to an issue with Aras Kargo. I have been waiting since noon, and despite contacting customer service, no solution was provided—I was only stalle...
Despite my active Amazon Prime membership, I am unable to benefit from the next-day delivery service, which is one of the main Prime privileges. On Sunday, September 7, I placed an order (Order No: 404-3689238-7211522) totaling ₺1,870 to be delivered to my address in Bursa/Yıldırım. Although I selec...
On 08/06/2025, I purchased the Jabra Elite 8 Active wireless earbuds from Amazon (Order No: 402-1571779-5241132). The product malfunctioned while still under warranty, so I sent it to the service center, which issued a report for replacement or refund. However, since they had no stock, I was directe...
I placed an order on Amazon on August 27, 2025, with order number 406-2795883-8242718. Afterward, I was asked to update my account, and since completing that process, I can no longer access, process, or track my recent orders. Although I can log in to my account, I cannot view my orders from the las...
I purchased six vitamin supplements from Amazon for my cousin, who was leaving abroad in two days. The delivery time was supposed to be one day, but the items were not delivered on time. My cousin left the day after the scheduled delivery, and the order arrived two hours later. Since I no longer nee...
In my Amazon order 407-8494897-2177164 for Enjoy 15 kg cat food, the courier company was supposed to deliver the product on Saturday but did not, and no notification was provided. When I called the courier company on Saturday, the representative told me that if I didn’t want it, I could return the p...
In July, I purchased a pair of Under Armour shoes from Amazon, worth ₺2,363. My order number is 402-5365379-6535506. Despite barely wearing the shoes, they quickly developed a tear on the left side. There were no issues when I received them, but this tear appeared later. I made the purchase based on...
I ordered a Lego set from Amazon Turkey, from an Amazon seller no less, and it arrived to me in an unbelievably horrible condition. The box was torn, randomly taped over, and the pieces inside were thrown into a grocery bag. What kind of carelessness, what kind of disrespect is this? On top of that,...
On August 27, 2025, I ordered a product called DVX 9H Nano Ceramic Coating - Ceramic Coating from Amazon (Order No: 407-0571528-3745901). My order was canceled by the seller without any explanation, and I was only notified via a generic email. However, I have not received a refund. When I contacted ...
On August 21, 2025, I ordered a Lego toy from Amazon with my Prime membership, to be delivered to my address in Antalya. My order number is 408-4403920-5750762. I paid for my order with a credit card and paid a total of ₺5,000 for the initial order. However, after being held for about a week, my ord...
I ordered a Philips i9000 Ultra Prestige shaver from Amazon on July 23, and it came the next day. But there was a toy in the box instead of the shaver, and the real product was missing. I sent the item back right away, on the same day. I called Amazon customer service several times and was told that...
On August 15, I placed an order for a Stanley thermos from Amazon with the order number 403-1878363-3124331. Even though it was more expensive compared to other platforms, I chose Amazon because I trusted its reliability. Today the product arrived, and I couldn’t believe that such a big company woul...
On August 11, I placed an order on Amazon using the advantages of Prime membership for next-day delivery (Order No: 408-2023606-6793965). However, my package has still not been delivered, and I have not been contacted or informed in any way during this process. On the shipment tracking screen in the...
On May 26, 2025, I ordered an Ultenic U10 Pro Cordless Upright Vacuum Cleaner (White), which has 2 years of Amazon protection, from Amazon Türkiye for my family living in an earthquake zone in Adıyaman. Order number: 405-3931917-5574709. The product was used for about 40 days without any problems, b...
I can't log in to my Amazon Prime account. I want to follow the instructions in the image, but I haven't received any emails. Not even in my spam/junk folder. What's more interesting is that I can't reach Amazon regarding this issue. I try to reach them through the contact page, but they tell me to ...
I bought 2 LED lamps from a seller called "Turan Shop" on Amazon's Türkiye website. I received the products, but they were not the same as shown in the product images and were also poor in quality. I repackaged them according to the original packaging instructions and returned both items. I received...
Although Troy cards are listed among the payment methods on Amazon.com.tr, I am unable to make purchases with my card. During checkout, I receive an error message stating, ‘Invalid card type.’ I can use my Troy card without any problems on other shopping sites, but it has never worked on Amazon. I h...
I recently ordered a dietary supplement (Omega-3 and CoQ10) from Amazon Turkey, and unfortunately, the product arrived in a thin, crushed envelope, with no protective packaging whatsoever. Upon opening the envelope, I discovered that: The product was damaged, with capsules scattered outside the cont...
I purchased the Puma Future 7 Match FG/AG football boots on Amazon and used them only during training sessions and matches. However, within just six months, the sole started to come apart, rendering the shoes unusable. I chose this product trusting both the Puma brand and Amazon’s reliability. Custo...
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I ordered a Bioderma sunscreen from Amazon.com.tr, but it arrived damaged—completely burst open and leaking. I immediately initiated a return, and Amazon instructed me to send the product back, which I did. However, it’s been 14 days, and I’m still waiting for my refund. Every single day, I’ve conta...
Amazon is one of the world's largest online retailers, offering customers a vast selection of products and services around the globe. Founded in 1994 by Jeff Bezos, the company has become a household name known for its convenience, variety, and competitive prices. In addition to its e-commerce platform, Amazon offers streaming services, cloud computing, and other digital services. The company is headquartered in Seattle, Washington, and operates in more than 180 countries worldwide.