In July, I purchased a pair of Under Armour shoes from Amazon, worth ₺2,363. My order number is 402-5365379-6535506. Despite barely wearing the shoes, they quickly developed a tear on the left side. There were no issues when I received them, but this tear appeared later. I made the purchase based on Amazon's customer satisfaction rating. However, when I called customer service today, the representative stated that Amazon was not responsible for this issue and that they could not assist me in any way. Despite the fact that the shoes were purchased new and barely used, I was disappointed that they had not offered a solution. I am requesting a replacement shoe. I expect Amazon to provide a solution worthy of customer satisfaction.
I requested a warranty repair for my Under Armour shoes purchased from Amazon.com.tr due to the outsole separating from the adhesive. However, Amazon.com.tr customer service informed me that they do not offer such a service and could only accept a return. I returned the item using the shipping code ...
I purchased a pair of Adidas shoes from Amazon Turkey approximately 6 months ago. After about 5 months of regular use, the sides of the shoes started to tear. I contacted Amazon customer service and returned the product for inspection. However, it was sent back to me with the explanation that the da...
I purchased a pair of Adidas sneakers through Amazon Turkey. Despite using the product carefully and under normal conditions, a tear occurred in the shoes in less than one month after the purchase. Such rapid wear and damage clearly indicate that the product is defective. According to the Turkish La...
I contacted the representative regarding my order 406-2729351-3935510, which I placed on Amazon on March 24, 2023. The topic was that the Puma shoe I purchased broke after 1.5 months and the inner lining was ripped. Since I was studying abroad, I kept this product at home until I arrived in Turkey; ...
I made a purchase of what was claimed to be an authentic pair of Puma sneakers from Amazon.com.tr, sold directly by Amazon. However, I have been consistently experiencing cracks in the leather of the shoes. Seeking a solution, I reached out to Puma, only to be redirected back to Amazon, the authoriz...
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