Amazon Refused to Replace My Under Armour Shoes That Tore After Minimal Use
In July, I purchased a pair of Under Armour shoes from Amazon, worth ₺2,363. My order number is 402-5365379-6535506. Despite barely wearing the shoes, they quickly developed a tear on the left side. There were no issues when I received them, but this tear appeared later. I made the purchase based on Amazon's customer satisfaction rating. However, when I called customer service today, the representative stated that Amazon was not responsible for this issue and that they could not assist me in any way. Despite the fact that the shoes were purchased new and barely used, I was disappointed that they had not offered a solution. I am requesting a replacement shoe. I expect Amazon to provide a solution worthy of customer satisfaction.
