If you think Amazon charged you twice for the same item, check Your Orders and your payment account to see if both charges went through and one is still pending.
It's possible for duplicate charges to show up briefly as an authorization and then go away after a few business days.
Go to Your Orders, pick out the order that didn't go through, and click "Problem with order" → "Request a refund." You can also call or live chat with Amazon Customer Service to get in touch with them.
Within 3–5 business days, most banks will send your refund back to the way of payment you used the first time. However, some banks may take up to 10 business days.
If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.
Related Complaints
Amazon UK Charged Me After Cancellation Attempt Showed No Orders Found
I am writing regarding my recent Amazon UK order with the number 114-9991271-0328230, which I attempted to cancel. I tri...ed to cancel the order more than 12 hours ago, and when I checked, the system showed a notice stating “NO ORDERS FOUND,” which led me to believe that the order had been successfull...
Missing Items In Amazon Order – Refund Promised But Never Issued

I am writing to express my deep dissatisfaction with Amazon’s handling of a serious issue involving an international ord...er made through Amazon US. On 15 May 2026, I purchased 6 Victorinox Minichamp Alox units from Amazon US under order number 112-4216564-8567400 and had them delivered to an address ...
Double Charge On My Amazon Prime Membership

I am writing regarding a double-billing issue with my Amazon Prime subscription. On the 22nd, a charge for Amazon Prime ...was taken from my own card, and today the same amount was charged again, this time from my mother’s card. In total, 30.28 has been taken for what appears to be the same Prime membe...
Cancel Amazon Prime Subscription

I have an Amazon Prime subscription on my Amazon UAE account that keeps charging me 16 AED every month, and I want this ...to stop immediately. The most recent charge was taken from my account on 14 May 2026. I do not want these monthly deductions to continue and I do not wish to keep this subscription...
Amazon Charged Twice For EBT Prime Subscription & Want A Full Refund/1 Charge

I am an Amazon Prime EBT customer, and on May 8 and May 9, 2026, Amazon charged my account twice for the $7.41 Prime EBT... membership fee, both times taken from my Amazon gift card balance. I only have one membership and did not authorize or expect to be billed twice for the same period, so I consider...

I Demand Amazon Return Refund to Original Payment Instead of Gift Card

In March 2025, I accidentally ordered multiple stove timers on Amazon, and on April 3, 2025, I returned the extra 10 tim...ers. When I called Amazon about the refund, I was told that I would receive a credit of approximately $559.83 for these returned items. Later, I learned that this amount was placed...
Amazon Charged My Card Again After Approving Refund

I purchased adidas Galaxy 7 sneakers from Amazon.com.tr on December 20, 2025. After only two weeks of completely normal ...use, the sole and upper parts developed serious deformation, and the material deteriorated as if it had been sitting unused for years. Because of this, I returned the product to Am...
Amazon Charged Me Twice for Baby Joy High Chair

I ordered a Baby Joy high chair on Amazon on March 31 and paid for it with my debit card. The total amount that was char...ged to my card was $12,065.36 JMD. Although the payment was already taken on March 31, another charge for the same amount was taken again on April 9, which means I have effectively...
I Face Amazon Prime Double Charges Since July 2025 and Request Refund

I am an Amazon Prime customer, and I have noticed that I have been charged twice a month for my Prime membership since J...uly 2025. I qualify for the discounted Prime price of $7.48, but instead of only charging me the discounted amount, Amazon has been adding that to the full price and effectively ch...
Amazon Refund Issue: Charged £21 And £35 For Tech Support

I am writing regarding a problem I experienced when trying to obtain a straightforward refund for Amazon order number 20...2-8744135-0335537, for which the product refund of £25.98 was received on 6 April. While attempting to resolve this normal refund issue, I was directed to various telephone numbers...
Amazon Pay Balance Not Usable After Adding ₹111 From Fampay

I am using the Amazon app on my Vivo Y200 in India and recently encountered an issue with my Amazon Pay balance. About o...ne hour ago, I added ₹111 to my Amazon wallet from my Fampay account. The full amount is still visible in my Amazon wallet, and I have not used it for any transaction. After addin...
Amazon Refund Missing After Ring Doorbell Order Cancellation
I placed an order on Amazon for a Ring Doorbell with order number 113-4593298-3805059. On 03/09/2026 I cancelled this or...der because I wanted to change my payment method. The order was cancelled, but I have not received the corresponding refund of $109.66. It has already been a few days since the can...
Unauthorized Charges On Closed Amazon Account

I am writing regarding my Amazon Prime membership, which was cancelled around December 12, 2025, yet I have been charged... $14.99 per month for the last three months, totaling $44.97. These charges appeared even though the Prime account was already cancelled and I was no longer using the service. The ...
Amazon! Stop Debiting My Account For Damaged And Incorrect Headlight Assembly

I purchased a set of headlight assemblies for my 2007 Lexus GS350 (both passenger and driver sides) from a seller on Ama...zon identified as LUIJIN Company in California. The total amount of the purchase was approximately 424–450 USD, to be paid in monthly installments of about 28 USD over 18 months. I...
Refund Request For Amazon Prime Membership Charge

I am writing regarding an Amazon Prime free shipping membership fee that I was charged even though I am not a member and... did not knowingly subscribe to this service. Approximately two weeks ago, an amount of $11.29 was taken from my PC credit card for an Amazon Prime fee. After noticing this, I cont...
Amazon Duplicate Charge For Order
I made an online purchase of a Moon Park pregnancy pillow on March 5th, 2026 from Amazon, and I was incorrectly charged ...twice for the same order. My bank statement shows that two separate payments of 54.11 were taken, even though I only placed one order and received only one product. Since I did not...
Amazon Charge Attempts Without Checkout

I am writing about two attempted charges of $149.99 each that Amazon tried to take from my Cash App account yesterday, e...ven though I did not complete any purchase. I had a few items saved in my cart only because I was planning to buy them later when I received my tax refund, but I did not go to chec...
Amazon Claim Denies Charge That Appears on My Bank Statement

On January 24, 2026 at about 2:53 PM, I received a message on my phone that ₺371.85 was withdrawn from my VakıfBank acco...unt linked to a card ending in 5742 for an Amazon purchase. I did not make this purchase and did not send any money. I called VakıfBank, and they confirmed that the money had been ...
Amazon Delayed My Refund for 25 Days After Pickup

I placed an order on Amazon Turkey with return code PA1295498, and the product was delivered to me on December 29; howev...er, the item I received was incorrect, so I immediately created a return request. On December 30, Amazon’s own contracted courier came to my address and collected the product from ...
Amazon Not Processing My Refund Without Giving Any Reason

I submitted a return request to Amazon.com.tr on 3 December 2025 for an electronic product with order number 403-8978323...-0517159, but despite the time that has passed, my refund has not been processed, and I have not received a clear reason. Instead, I am met with the vague statement that there is a...
Amazon Failed to Refund $443 After Repeated Product Breakdowns

On January 26, 2024, I purchased a Kärcher SC3 Deluxe steam cleaner from Amazon Turkey under order number 407-9889771-58...09917. The product broke down within a few months and was sent to an authorized service center. The unit remained at the service center for approximately three months, and during t...
Amazon Prime Unauthorized Billing Dispute After Card Was Charged

On December 21 at 10:22 PM, I noticed through my mobile banking app that an unauthorized charge of $22 was made by Amazo...n Prime on the card linked to my account at Ziraat Bankası Konya Ereğli branch, without my knowledge or approval. Even though I have never applied for, approved, or requested an Am...
Amazon Refund Not Received Despite Return And Email Confirmation

I placed an order from Amazon with the order number 407-3862959-4761951 and later returned the product. I sent the produ...ct back on 07/11/2025, but despite the time that has passed, the refund has not been credited to my account. Although I received an e-mail from Amazon stating that the refund was c...
Amazon Adidas Bravada 2.0 Defective Shoes - No Refund And Account Removal Request

I purchased two pairs of Adidas Bravada 2.0 shoes via Amazon, one in June 2024 with the order number 407-4045596-0139557... and the other in April 2025 with the order number 407-2808647-7830700. The total amount I paid for these two products is ₺3,775. After using the shoes for a while under normal dai...
Amazon Home Pickup Returns Not Refunded For Months - Pending Refunds
For a long time, I have been shopping on Amazon and using the “pickup from home” option to return my products via the co...urier company. Since I had no issues with my returns before, I did not track each return one by one. However, when I checked yesterday evening, I realized that some of the returns ...