Amazon charged me twice for one order, how can I get my refund back?

I purchased adidas Galaxy 7 sneakers from Amazon.com.tr on December 20, 2025. After only two weeks of completely normal use, the sole and upper parts developed serious deformation, and the material deteriorated as if it had been sitting unused for years. Because of this, I returned the product to Am...

I ordered a Baby Joy high chair on Amazon on March 31 and paid for it with my debit card. The total amount that was charged to my card was $12,065.36 JMD. Although the payment was already taken on March 31, another charge for the same amount was taken again on April 9, which means I have effectively...

I am an Amazon Prime customer, and I have noticed that I have been charged twice a month for my Prime membership since July 2025. I qualify for the discounted Prime price of $7.48, but instead of only charging me the discounted amount, Amazon has been adding that to the full price and effectively ch...

I am writing regarding a problem I experienced when trying to obtain a straightforward refund for Amazon order number 202-8744135-0335537, for which the product refund of £25.98 was received on 6 April. While attempting to resolve this normal refund issue, I was directed to various telephone numbers...

I am using the Amazon app on my Vivo Y200 in India and recently encountered an issue with my Amazon Pay balance. About one hour ago, I added ₹111 to my Amazon wallet from my Fampay account. The full amount is still visible in my Amazon wallet, and I have not used it for any transaction. After addin...

I placed an order on Amazon for a Ring Doorbell with order number 113-4593298-3805059. On 03/09/2026 I cancelled this order because I wanted to change my payment method. The order was cancelled, but I have not received the corresponding refund of $109.66. It has already been a few days since the can...

I am writing regarding my Amazon Prime membership, which was cancelled around December 12, 2025, yet I have been charged $14.99 per month for the last three months, totaling $44.97. These charges appeared even though the Prime account was already cancelled and I was no longer using the service. The ...

I purchased a set of headlight assemblies for my 2007 Lexus GS350 (both passenger and driver sides) from a seller on Amazon identified as LUIJIN Company in California. The total amount of the purchase was approximately 424–450 USD, to be paid in monthly installments of about 28 USD over 18 months. I...

I am writing regarding an Amazon Prime free shipping membership fee that I was charged even though I am not a member and did not knowingly subscribe to this service. Approximately two weeks ago, an amount of $11.29 was taken from my PC credit card for an Amazon Prime fee. After noticing this, I cont...

I made an online purchase of a Moon Park pregnancy pillow on March 5th, 2026 from Amazon, and I was incorrectly charged twice for the same order. My bank statement shows that two separate payments of 54.11 were taken, even though I only placed one order and received only one product. Since I did not...

I am writing about two attempted charges of $149.99 each that Amazon tried to take from my Cash App account yesterday, even though I did not complete any purchase. I had a few items saved in my cart only because I was planning to buy them later when I received my tax refund, but I did not go to chec...

On January 24, 2026 at about 2:53 PM, I received a message on my phone that ₺371.85 was withdrawn from my VakıfBank account linked to a card ending in 5742 for an Amazon purchase. I did not make this purchase and did not send any money. I called VakıfBank, and they confirmed that the money had been ...

I placed an order on Amazon Turkey with return code PA1295498, and the product was delivered to me on December 29; however, the item I received was incorrect, so I immediately created a return request. On December 30, Amazon’s own contracted courier came to my address and collected the product from ...

I submitted a return request to Amazon.com.tr on 3 December 2025 for an electronic product with order number 403-8978323-0517159, but despite the time that has passed, my refund has not been processed, and I have not received a clear reason. Instead, I am met with the vague statement that there is a...

On January 26, 2024, I purchased a Kärcher SC3 Deluxe steam cleaner from Amazon Turkey under order number 407-9889771-5809917. The product broke down within a few months and was sent to an authorized service center. The unit remained at the service center for approximately three months, and during t...

On December 21 at 10:22 PM, I noticed through my mobile banking app that an unauthorized charge of $22 was made by Amazon Prime on the card linked to my account at Ziraat Bankası Konya Ereğli branch, without my knowledge or approval. Even though I have never applied for, approved, or requested an Am...

I placed an order from Amazon with the order number 407-3862959-4761951 and later returned the product. I sent the product back on 07/11/2025, but despite the time that has passed, the refund has not been credited to my account. Although I received an e-mail from Amazon stating that the refund was c...

I purchased two pairs of Adidas Bravada 2.0 shoes via Amazon, one in June 2024 with the order number 407-4045596-0139557 and the other in April 2025 with the order number 407-2808647-7830700. The total amount I paid for these two products is ₺3,775. After using the shoes for a while under normal dai...

For a long time, I have been shopping on Amazon and using the “pickup from home” option to return my products via the courier company. Since I had no issues with my returns before, I did not track each return one by one. However, when I checked yesterday evening, I realized that some of the returns ...

In order to return a headset I bought from Amazon Turkey, I shipped the product on the 3rd of November, Amazon arrived in Turkey on the 6th, and it seems that my return was approved in the system on the 8th. However, despite this, I see that "a problem has occurred" and the refund amount is not refl...

On the night of November 11, during a purchase I made through Amazon Turkey, the same amount was charged twice to my Garanti Bankası Shop & Fly Gold credit card. At 00:08:38 and again at 00:15:37, a charge of ₺11,439.45 was made from my card. Despite this, Amazon stated that they only saw a single p...

I purchased an Arzum Okka Minio Turkish Coffee Machine from the seller Kolaysepet on Amazon.com.tr with the order number 406-8280959-3814703 on Tuesday, November 4, 2025, and the product was delivered to me. Upon receipt of the product, I opened the box to check whether it was functioning properly. ...

The Cosori Airfryer I purchased on May 15 through Amazon became defective and its coating peeled off. I requested a repair, but I was offered a return instead. I returned the product via MNG Kargo (now DHL), and the process was initiated under order number 402-0123705-5468308. Despite a long time pa...

On 08/06/2025, I purchased the Jabra Elite 8 Active wireless earbuds from Amazon (Order No: 402-1571779-5241132). The product malfunctioned while still under warranty, so I sent it to the service center, which issued a report for replacement or refund. However, since they had no stock, I was directe...

On August 27, 2025, I ordered a product called DVX 9H Nano Ceramic Coating - Ceramic Coating from Amazon (Order No: 407-0571528-3745901). My order was canceled by the seller without any explanation, and I was only notified via a generic email. However, I have not received a refund. When I contacted ...