AliExpress Sent Only 2 Items Instead of 20—Requesting Missing Products or Refund

AliExpress Sent Only 2 Items Instead of 20—Requesting Missing Products or Refund
AliExpress Sent Only 2 Items Instead of 20—Requesting Missing Products or Refund
Mustafa
November 28, 6:22 am
-

On November 25, 2025, I ordered two sets of carburetor adjustment keys for chainsaws from AliExpress. The seller’s page clearly showed the product as a 10-piece set, so by ordering two sets, I expected to receive 20 pieces in total. However, when the package arrived, only one key from each set had been sent—just 2 pieces instead of 20.

Even though the listing clearly displayed a 10-piece set in the product images, my order was incomplete, and the remaining 18 pieces were never delivered. I contacted the seller and opened a dispute through AliExpress, but no resolution has been provided so far.

I request that the missing 18 keys be shipped to me immediately and/or that I receive a refund for the undelivered items. I kindly ask that this issue be resolved as soon as possible.

aliexpress-sent-only-2-items-instead-of-20requesting-missing-products-or-refund-2.jpg
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

AliExpress Carburetor Tool Set Delivered Incomplete - Missing 18 Pieces

Mustafa
November 28, 6:34 am
43
AliExpress Carburetor Tool Set Delivered Incomplete - Missing 18 Pieces
aliexpress-carburetor-tool-set-delivered-incomplete-missing-18-pieces-3.jpg
1
Emel is completely dissatisfied with the result

AliExpress did not refund the order that was not delivered

January 02, 2023 3:08 am
36
Report a Similar Issue