I purchased a concealer product from Clinique’s official website. However, the box arrived completely empty. When I contacted Clinique about the issue, their staff simply responded by saying they had a packaging video proving the item was included. But when I asked to see this video, they told me they do not provide such recordings to customers.
I am certain that if this had happened with another online retailer, the issue would have been resolved easily. Instead, Clinique dismissed my complaint by claiming they had the product on video and refused to assist further. I am extremely disappointed, as I did not expect such carelessness from a brand like Clinique. I will be taking legal action regarding this matter.
On the 7th, I received my order from L'Oreal Paris, but the concealer I purchased was missing – the package was empty. I immediately contacted L'Oreal, shared photos, and reported the missing item. Despite my efforts, my complaint was rejected twice, with a response claiming they reviewed the footag...
I am absolutely outraged with Sephora! Today, I bought a Clinique moisturizer, and what I received was completely unacceptable. There was no plastic seal or any protective packaging whatsoever. To make matters worse, the box was entirely empty—the actual cream wasn't even inside! How can a store lik...
I placed an order directly from Lancome’s official website expecting a premium experience, but instead I received an empty box—literally nothing inside. I immediately contacted their support team to report the issue. Shockingly, instead of investigating or taking accountability, they blamed the ship...
I have paid a significant amount for four creams through the Clinique brand's own website. However, not a single cream has been delivered. The delivery was supposed to be through a courier service called 'Kolay Gelsin,' but the delivery has not arrived. I have been persistently struggling for days t...
I recently purchased a product from Sephora, and when I opened the package, the box was completely empty! As a Gold member who shops frequently, I expected better service. When I reported the issue, Sephora claimed they had sent the product in full without providing any proof. I requested evidence ...
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