I purchased two pairs of Adidas Bravada 2.0 shoes via Amazon, one in June 2024 with the order number 407-4045596-0139557 and the other in April 2025 with the order number 407-2808647-7830700. The total amount I paid for these two products is ₺3,775. After using the shoes for a while under normal daily conditions, the inner sponge parts started to come out, the edges opened, and the shape and form of the shoes became visibly deformed. In my opinion, these issues indicate a quality defect that does not match either the Adidas brand or the price level of the product. Regarding these problems, I contacted Amazon customer service and requested a refund. However, despite my refund request, no payment was made to my account, and I did not receive any clear or satisfactory explanation about the outcome of my request. As a customer, I have been aggrieved both by the poor quality of the product and by the fact that my refund has not been processed. In addition to the refund of the total amount I paid for both orders, I also request that my Amazon Prime membership and all my Amazon accounts be cancelled and permanently removed from your systems, and that I be informed in writing when these processes are completed, so that I do not have to follow up on the same issues repeatedly.
Dear Amazon, I am a long-time customer of Amazon, placing orders both with Amazon.com.tr and through the international Amazon platform. However, I am writing to express my extreme disappointment with a recent negative experience I have had with a refund that has been delayed for over 1.5 months. Ord...
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I purchased a pair of Adidas shoes from Amazon Turkey approximately 6 months ago. After about 5 months of regular use, the sides of the shoes started to tear. I contacted Amazon customer service and returned the product for inspection. However, it was sent back to me with the explanation that the da...
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In July, I purchased a pair of Under Armour shoes from Amazon, worth ₺2,363. My order number is 402-5365379-6535506. Despite barely wearing the shoes, they quickly developed a tear on the left side. There were no issues when I received them, but this tear appeared later. I made the purchase based on...
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