AJet Changed My Paid Seats Without Consent and Refused to Help
On 22.07.2026 I bought four Ajet tickets for the London (Stansted) – Ankara flight. During the purchase, I paid extra to select seats 1A, 1B, 1C and 2A so that we could travel in the very front rows. On 17.09.2026, when I logged into the Ajet page to complete visa procedures, I saw that our seats had been moved without my consent to 4C, 4D, 4E and 4F. I called customer service, they confirmed this change but stated that they could not do anything about it. I do not find it acceptable that seats I paid for months in advance in order to travel in the front rows were changed unilaterally and that no solution was offered. My reservation is under the name Tolga B*** and the PNR code is 4F8DSC. I request that my grievance be resolved and that our seats be returned to the original ones I paid for in the front row, or that an equivalent solution be provided.
