Ajet rescheduled my flight to an inconvenient time and won't compensate; how can I resolve this?

On 16 November 2025 at 11:45, I purchased flight tickets from AJet for my wife and two children (ages 13 and 3) from Istanbul Sabiha Gökçen Airport to Ankara Esenboğa Airport under the PNR code 3DP88Z. First, without my knowledge, my wife’s seat was changed from 22C to 20C, leaving my children seate...

On August 15, 2025, I purchased tickets from Ajet for myself and my family for the scheduled 16:25 flight from London Stansted Airport to Ankara. Although we were in front of the Ajet counter at 15:20 and had already checked in, the counter was closed, preventing us from handing over our large suitc...

On July 30, 2025, the Ajet flight VF4123 from Bingöl to Ankara, scheduled to depart at 13:30, was first delayed due to a lack of fuel and was rescheduled for 16:30. Eventually, the flight took off at 17:30. Upon arrival in Ankara, we were informed that our baggage had been left behind in Diyarbakır ...

AJet canceled my Jordan–Istanbul flight, which was scheduled for December, five months from now. And they canceled all Jordan–Istanbul flights. This is not logical. I bought this ticket months ago, and now all ticket prices have increased. They refunded my money, but now I cannot buy a ticket for th...

On 21.07.2025, my AJet flight VF3037 from Antalya → Istanbul SAW (PNR: 2QYJ47) was canceled via SMS at 09:43 on the day of the flight, despite the fact that I had already completed check-in. I was traveling with a 1-year-old baby and a 9-year-old child. We had already checked out of the hotel and ar...

On Friday, July 25, 2025, we booked connecting flights for 3 passengers from Ankara (ESB) to Istanbul (SAW) to Dubai (DXB). We planned everything in advance — obtained our visas, packed our luggage, and prepared for our trip. However, AJet informed us that flight VF3007 from Ankara to Istanbul, orig...

I bought a ticket for a 10:00 flight from Sabiha Gökçen to Ankara on 15.05.2025 and arrived at the airport well in advance without any issues. However, I was informed that the aircraft type had been changed and that 20 passengers, including myself, would not be allowed to board. They said compensati...

On May 28, 2025, my Moscow–Ankara flight booked through Ajet was canceled for vague “operational reasons.” Despite repeatedly asking, I received no clear explanation. After the cancellation, Ajet provided no written or verbal information, nor any assistance for accommodation, food, or basic needs. W...

I traveled with AJet from Iğdır to İzmir with a stopover in Istanbul. The flight from Iğdır took off with a one-hour delay. When I arrived in Istanbul, it was 19:05—and my connecting flight to İzmir had already departed at exactly 19:05. Although the layover time should have been sufficient under no...

I had to cancel my flight ticket booked through Enuygun for April 24, 2025, from Van Ferit Melen Airport to Istanbul Sabiha Gökçen Airport with PNR code 2L74BL. When I called Enuygun for the cancellation, they told me I had purchased the ticket from AJet. I then contacted AJet online, and they proce...

I purchased an international ticket from AJet well in advance, only to find out that the flight was canceled just two weeks before departure. The options I was given were disappointing and inconvenient: either fly a day earlier, change to a different date, or get a refund. None of these addressed th...

We purchased three tickets from Ajet for the flight with PNR number 2HB9EE, scheduled for September 10, 2025. The flight was supposed to depart from Ankara at 19:55 and arrive in Erzurum at 21:15. However, due to bad weather, the plane landed in Elazığ instead of Erzurum. Strangely, while our flight...

I bought a ticket from AJet for April 5 at 22:05, and without any clear reason, my flight was completely canceled. This left me stranded at night, forcing me to find emergency accommodation and spend extra money. I had to buy a new ticket, adjust bus plans, and cancel everything from scratch. We re...

For my VF 516 flight from CDG to ESB on March 11, 2025, at 16:05, I was unable to complete the check-in process due to errors in the AJet app, so I had to finalize it through their website. However, AJet did not inform me which terminal the flight would depart from after check-in. By the time I navi...

Ajet Airlines promotes cheap ticket campaigns but cancels them after three months, redefining the ticket for a much longer period. This strategy prevents ticket holders from canceling their tickets for free within a year if there are changes in their civil details. This year, all Istanbul-Bodrum tra...

I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...

On February 3, 2024, at 23:40, I missed my Antalya-Sabiha Gökçen Airport flight because it departed early. I was not informed about the early departure through any communication channels such as SMS or email. When I asked the gate officer how a flight could leave before its scheduled time, they dism...

On February 3, 2024, at 23:40, I missed my Antalya-Sabiha Gökçen Airport flight because it departed early. I was not informed about this change through any communication channels such as SMS or email. When I spoke to a flight attendant at the gate, they told me the flight had already taken off. When...

On 29.01.2025, at 10:40, I purchased tickets for myself and my two children from Ajet to go to Dusseldorf Airport from Istanbul Sabiha Gökçen Airport. I completed my online check-in procedures on January 28. After arriving at the airport at around 08:30 on January 29, I quickly completed my ticketin...

I boarded flight VF4089 to return to Ankara. As the plane was preparing to land in Ankara, the pilot announced that due to weather conditions, they were unable to land and would have to make an emergency landing in Kayseri. Upon landing in Kayseri, it was announced that they were expecting an improv...

I have an early morning flight to Cyprus tomorrow, but AJet just informed me at 6 PM today that the flight has been canceled. When I reached out to their customer service, they just directed me to the agency where I purchased the ticket, stating they were unable to assist further. Surprisingly, they...

I arrived at Ankara Esenboğa Airport at 7:04 AM and made my way to the check-in counter, which took about four minutes because of the crowd. I arrived on time, yet I found myself stranded with my baby and wife. The staff did nothing to assist us and simply stared at us without offering any solution....