Ajet rescheduled my flight to an inconvenient time and won't compensate; how can I resolve this?

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Xolvie Resolution Specialist27 Ocak 2025 06:19

If AJet moved your flight to a time that doesn't work for you, you should know what your rights are and what you can do to fix the problem.

According to European Union Regulation 261/2004 (EC261), if your flight from an EU airport is rescheduled significantly, which is usually more than three hours, you may be able to get up to €600 in compensation, based on how far the flight was.

But passengers usually aren't given money back if their flight has to be rescheduled because of something out of the airline's control, like bad weather or security concerns.

Before you do anything else, you should call AJet's customer service to talk about your problems and find a good answer. Their free call center can be reached at +90 850 333 25 38 for general information, to change your trip, or to cancel your ticket.

If AJet doesn't react to your complaint within a reasonable amount of time or denies your claim without a good reason, you can take the matter to the next level by filing a complaint on Xolvie. This will bring attention to the problem and let other people know about it.

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