Ajet overcharged me for a simple flight change, how can I resolve it?

If AJet overcharged you for a flight change, begin by reviewing their terms for flight modifications.

Their policies state that ticket changes may incur a fee, and any fare differences are collected during the process. Ensure the charges align with their stated fees.

Keep records of the original and modified bookings, receipts, and any related communication.

Contact AJet’s customer service at +90 850 333 2538 (free) or +90 888 228 2 538 (paid) to address the issue.

Explain the overcharge, provide documentation, and request an adjustment or refund for the excess amount.

You can also submit your complaint through AJet’s Feedback Form (https://ajet.com/en/corporate/feedback-form) if the issue remains unresolved.

Additionally, you may dispute the charge through your credit card provider, presenting all evidence of the overcharge to support your claim.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.