According to Ajet's Passenger Rights document, passengers are entitled to compensation in cases of flight delays, cancellations, or denied boarding, in line with national and international civil aviation regulations.
To claim your voucher, first ensure you have all relevant documentation, including your flight details and any communication indicating the promise of a travel voucher.
Contact Ajet's customer service at +90 850 333 2538 (free) or +90 888 228 2 538 (paid) to inquire about the status of your voucher.
If you do not receive a satisfactory response, submit a formal complaint through Ajet's Feedback Form (https://ajet.com/en/corporate/feedback-form).
If AJet remains unresponsive, you may escalate the issue by filing a complaint with Xolvie to raise awareness about the issue and inform others.
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