Compensation For Terrible Experience - Ajet

I travelled with my husband on Ajet booking VF872709 from Tbilisi to Cologne and landed at Cologne Bonn Airport on 26.06.2026 at around 12:05. When we arrived, our checked luggage did not appear on the belt and has been missing since then. We are in Cologne for work, and all our personal belongings and clothes were in the lost luggage. At the moment we do not have money to buy new clothes or necessary items. At the airport in Cologne I reported the missing baggage and was given the reference number CGNVF12544. Since then, I have tried to reach Ajet but I am not getting any reply or clear information about where our luggage is or when it will be delivered. Because of this situation, I had to buy only the most basic essentials for 85 euros, which was all the money I had at that moment. This situation has caused us serious stress and psychological strain, as we are in a different country without our belongings and without proper clothes for work. For this reason, I request that Ajet urgently locate and deliver our luggage to us and provide compensation for the expenses I have already made for essentials, as well as additional compensation for the psychological damages and inconvenience we have experienced. The total price we paid for this trip for two people was approximately 400 euros. I expect this issue to be handled as soon as possible and I ask Ajet to take responsibility for this baggage loss and the difficulties it has caused us.