Ajet damaged my luggage, and their support is unresponsive; how can I get compensation?

According to AJet's luggage policy, travelers must report any baggage abnormalities, including damage, by filling out the form on their Luggage Tracking (https://ajet.com/en/baggage-tracking) page and submitting the required documents.

This approach kicks off their efforts to resolve the situation and offer appropriate compensation.

If you have already submitted the form but have not received a response, please contact AJet's customer care directly.

You can contact their free call center at +90 850 333 2538, or their paid service line at +90 888 228 2 538. When contacting them, provide precise information regarding the damage, your flight information, and any previous correspondence to help them resolve the issue quickly.

If your issue is not resolved, contact your country's aviation authority or a consumer protection agency. You could also consider making a claim with Xolvie to draw attention to the problem.