I traveled with AJet from the Netherlands to Damascus via Turkey approximately four months ago, and since then I have not received my checked baggage. My suitcase was completely lost and has still not been delivered to me. Upon arrival at Damascus Airport, I immediately filed a report regarding the missing baggage. The suitcase was not insured and contained personal belongings with an estimated total value of approximately €2,000. After the flight, I contacted AJet Customer Service several times regarding this issue, but I have not received any meaningful assistance, and my situation remains unresolved. I request that AJet either locate and return my suitcase to me as soon as possible or provide appropriate compensation for the loss of my baggage and its contents, which are valued at approximately €2,000.
Dear Sir/Madam, Following my flight with AJet, I discovered that my suitcase had been seriously damaged and some of its contents were missing. I attempted to report this issue to your staff immediately upon receiving my baggage; however, I was informed that I should not leave the baggage claim area....
On 30 November 2025, I travelled with AJet from Moscow to Amsterdam via Sabiha Gökçen Airport on flights VF276 and VF1. I collected my checked baggage at Amsterdam Airport and only noticed at my home in Amsterdam, shortly after arrival by taxi, that my brand-new Heys suitcase (Tie-Dye Blue Fashion S...
On Monday, September 15, we had an Ajet flight from Bodrum Milas Airport to Sabiha Gökçen Airport with a connection to Gaziantep. Upon arrival in Gaziantep, we discovered that our luggage had been lost. Despite calling multiple times, we have not received any answers or updates regarding the status ...
On May 1, 2025, I flew from Düsseldorf to Sabiha Gökçen with AJet, and upon arrival, I discovered that my brand-new suitcase was damaged—as clearly sh...
I flew with Ajet last night, but my luggage never made it from Sabiha Gökçen Airport to Dalaman Airport. They lost my bag and even told me they wouldn’t compensate for the loss. Ajet and the airport staff are offering no help at all. There’s no transfer service, and I haven’t been allowed to speak w...
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