On November 6, 2025, while reviewing my bank transaction history, I noticed that $11 USD had been withdrawn from my account by Adobe Acrobat. I had no knowledge of any such subscription, nor did I receive any notification about it. I then canceled the subscription. This time, because I canceled it, an additional $45 USD early-termination fee was withdrawn from my account. For an application I haven’t used even once in four months, Adobe charged me $11 USD without informing me, and now they’ve also charged a cancellation fee. I am completely unable to reach Adobe Acrobat.
I am requesting a full refund of these charges. Otherwise, I will take legal action.
On November 6, 2025, an amount of $11 was withdrawn from my İş Bankası account under the name “Adobe Saggart, Dublin.” When I checked through my Adobe account (e*****@gmail.com), I saw that I have no active subscriptions or paid plans. In addition, this withdrawal has been repeating periodically for...
On September 22, 2025, I attempted to cancel my one-year Adobe Acrobat mobile subscription due to the high renewal cost. During the cancellation process, I was charged an early termination fee of over ₺400. However, the next day, the same amount was charged again from my account. Since I have alrea...
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
On August 13, 2024, I purchased a monthly plan through the Adobe app with the order number AE03865300014ETR. I only used the first month and then immediately canceled my subscription. However, despite this, I continued to be billed in the following months without my knowledge. I noticed this in Nove...
I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 months, Adobe has continued to charge my bank card (last 4 digits: 0937) with a foreign transaction of ₺238.80 each month. After canceling my subscription, I never used the app again...
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