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Meitu

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Meitu

Complaints

9 complaints
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I Face an Unauthorized $42 Meitu Subscription Charge

February 3 1:08 AM

I noticed that Meitu Photo Editor charged me for a subscription without my knowledge or authorization. On 02/02/2026, a ...

Meitu Subscription Scam Charged My Bank Card Without Consent

January 7 3:38 PM

On January 7, I noticed a transaction for approximately $29 on my İş Bankası debit card connected to an application or c...

Google Meitu Subscription Charged My Card Without Proper Consent

December 30, 2025 7:50 PM

On December 29, 2025, I downloaded the Meitu app through Google Play and started using it under a plan that included a 3...

I Canceled Meitu During the Free Trial but Still Got Charged

December 15, 2025 10:24 PM

I downloaded the Meitu app on my Samsung phone after seeing that it included a 3-day free trial period. I only used the ...

Meitu Free Plan Turned Into a Paid Annual Subscription Without Consent

December 10, 2025 3:37 PM

On November 13, 2025, I downloaded the Meitu application and started using it under what was presented as a free plan. H...

I Never Subscribed to Meitu but a $42 Charge Appeared on My Card

December 9, 2025 11:17 AM

I noticed that money was being attempted to be withdrawn from my account by the Meitu application, which I had only down...

I Want a Refund for a Meitu Subscription I Never Clearly Approved

December 6, 2025 2:52 AM

I used the Meitu application believing it was part of a 3-day free trial, and I had absolutely no idea that a paid subsc...

Unauthorized Meitu Subscription Charge Appeared Through Google Play

December 5, 2025 12:04 PM

Today, through the Meitu application on my Android phone, approximately $42 was charged to my VakıfBank card via Google ...

Meitu VIP Subscription Still Shows a Charge After Cancellation

December 3, 2025 4:27 PM

I saw the 3-day free VIP membership offer in the Meitu photo editing application and accepted it. However, on the very s...

Brand Overview: Meitu Xiuxiu

Meitu Xiuxiu (often known simply as Meitu) is a globally popular image editing application developed by Meitu, Inc.. Founded in 2008 by Wu Xinhong and headquartered in Xiamen, China, the company evolved from a basic desktop photo editor into a massive AI-driven consumer internet platform. Meitu, Inc. went public on the Hong Kong Stock Exchange in 2016 and currently boasts hundreds of millions of monthly active users worldwide, making it a dominant force in the digital beautification and social media creation space.

Industry and Activities

Meitu operates primarily in the software, artificial intelligence (AI), and digital imaging sectors. The brand focuses on making professional-level photo and video creation accessible to everyday users. Their core offerings and business activities include:

  • Flagship Editing Application: The Meitu app provides a vast array of tools, including filters, beauty retouching, collage makers, frames, and skin tone adjustments.
  • Generative AI Features: The platform utilizes advanced AI for background removal, text replacement, smart object erasure, and image expansion, allowing users to effortlessly manipulate complex photos.
  • Expanded Software Ecosystem: Beyond the main app, the company develops specialized applications such as BeautyCam (for portrait photography), Wink (for AI video enhancement), and DesignKit (for e-commerce graphic design).
  • Hardware Integration: Historically, the brand expanded its ecosystem by launching Meitu-branded smartphones engineered specifically with advanced front-facing cameras for high-quality selfies.

User Sentiment and Insights

Based on digital footprint analysis and user reviews, sentiment toward Meitu Xiuxiu is highly polarized. While the app is widely loved for its aesthetic capabilities, it frequently faces backlash regarding technical operations. Key insights include:

  • Praised for Accessibility and Quality: Users highly appreciate the intuitive, user-friendly interface. The AI-driven beautification tools deliver magazine-quality results in seconds, eliminating the need for complex software like Photoshop.
  • Severe Privacy and Data Collection Concerns: The most widespread complaints are related to data privacy. The app has faced heavy scrutiny from cybersecurity experts for requesting excessive permissions, such as access to device IMEI numbers, MAC addresses, and geolocation data. These privacy concerns led to the app being banned in certain regions, including India, in 2020.
  • Subscription Management Issues: A notable volume of user complaints highlights difficulties with premium subscription models. Users frequently report unexpected auto-renewal charges and confusing cancellation processes, urging new users to be cautious when linking payment methods.

Share Your Experience

Have you used Meitu Xiuxiu for your photo editing or faced any issues with its premium subscriptions and data privacy? We invite you to help others by sharing your personal experience and writing a review below!