Adobe Keeps Trying to Charge My Card After Trial Ended

Mustafa
Mustafa
Adobe
January 15 10:11 AM10

I downloaded Adobe InDesign as a free trial through Google. After the trial period ended, payments started being charged to my card as if a subscription had been activated in mid-November, without my knowledge or consent. On the first attempt, approximately $55 was charged. After that, I had to contact my bank and block transactions from this company on my card.

Although the payments are currently being declined thanks to my bank, I can still see that Adobe continues to attempt charging my card, and this situation seriously disturbs me. I tried contacting Adobe to terminate the subscription, but I was unable to reach customer service, so I cannot resolve the issue on my own.

I do not want to continue this subscription, and I demand that these persistent attempts to charge my card be completely stopped. I request that both Adobe and Google Play immediately terminate this ongoing process that is continuing without my consent.

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