I downloaded Adobe InDesign as a free trial through Google. After the trial period ended, payments started being charged to my card as if a subscription had been activated in mid-November, without my knowledge or consent. On the first attempt, approximately $55 was charged. After that, I had to contact my bank and block transactions from this company on my card.
Although the payments are currently being declined thanks to my bank, I can still see that Adobe continues to attempt charging my card, and this situation seriously disturbs me. I tried contacting Adobe to terminate the subscription, but I was unable to reach customer service, so I cannot resolve the issue on my own.
I do not want to continue this subscription, and I demand that these persistent attempts to charge my card be completely stopped. I request that both Adobe and Google Play immediately terminate this ongoing process that is continuing without my consent.
I started a one-week free trial subscription for Adobe’s Photoshop product. I used the software for only one day and, because I was not satisfied, I canceled my subscription before the trial period ended. Despite canceling within the free trial period, I was charged $22 today for the Photoshop Pro v...
Adobe completely misled me. I downloaded a free trial version of one of their products just to test it out. At no point was it made clear that I would be automatically charged if I didn’t cancel in time—or that canceling would come with such a massive penalty. When I realized they had withdrawn mon...
I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 months, Adobe has continued to charge my bank card (last 4 digits: 0937) with a foreign transaction of ₺238.80 each month. After canceling my subscription, I never used the app again...
I previously purchased a one-year Adobe Creative Cloud subscription of my own choice. Before completing the full year, I canceled the subscription and also paid a cancellation fee. I was certain that all my subscriptions had been terminated. Despite this, I noticed that for the past two months, I ha...
Even though I do not have any subscription to Adobe Acrobat Pro, I recently realized that payments have been taken regularly for the past four months. Moreover, these charges were not made to my card, but to my brother’s card, and we had absolutely no knowledge of or consent for these transactions. ...
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