Adobe Keeps Trying to Charge My Card After Trial Ended

10

I downloaded Adobe InDesign as a free trial through Google. After the trial period ended, payments started being charged to my card as if a subscription had been activated in mid-November, without my knowledge or consent. On the first attempt, approximately $55 was charged. After that, I had to contact my bank and block transactions from this company on my card.

Although the payments are currently being declined thanks to my bank, I can still see that Adobe continues to attempt charging my card, and this situation seriously disturbs me. I tried contacting Adobe to terminate the subscription, but I was unable to reach customer service, so I cannot resolve the issue on my own.

I do not want to continue this subscription, and I demand that these persistent attempts to charge my card be completely stopped. I request that both Adobe and Google Play immediately terminate this ongoing process that is continuing without my consent.

Comments

Similar Complaints

Adobe Charged Me After I Canceled My Free Photoshop Trial

70

I started a one-week free trial subscription for Adobe’s Photoshop product. I used the software for only one day and, be...

How to Stop Adobe Automatic Payments After Account Cancellation

18

I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 mon...

Adobe Customer Service Won’t Resolve Unauthorized Billing

19

I previously purchased a one-year Adobe Creative Cloud subscription of my own choice. Before completing the full year, I...

Adobe Acrobat Pro Unauthorized Payment Dispute

10

Even though I do not have any subscription to Adobe Acrobat Pro, I recently realized that payments have been taken regul...