On November 6, 2025, an amount of $11 was withdrawn from my İş Bankası account under the name “Adobe Saggart, Dublin.” When I checked through my Adobe account (e*****@gmail.com), I saw that I have no active subscriptions or paid plans. In addition, this withdrawal has been repeating periodically for the past three months, and multiple unauthorized charges have been made in total.
It is extremely concerning that money is being withdrawn from my account without permission for an Adobe Acrobat Reader service that I am not using and do not have a subscription for. I did not receive any invoices, emails, or SMS notifications for any of these charges. I tried canceling subscriptions and removing my card details, but the issue has not been resolved.
Therefore, I request:
A detailed explanation of these transactions,
A full refund of all amounts withdrawn without my authorization,
The necessary security and subscription checks to prevent this from happening again,
The cancellation of my subscription and any paid services, if any exist.
I kindly ask that my issue be resolved as quickly as possible.
On November 6, 2025, while reviewing my bank transaction history, I noticed that $11 USD had been withdrawn from my account by Adobe Acrobat. I had no knowledge of any such subscription, nor did I receive any notification about it. I then canceled the subscription. This time, because I canceled it, ...
I previously signed up for the Adobe Express application but later canceled my subscription. However, for the past 5 months, Adobe has continued to charge my bank card (last 4 digits: 0937) with a foreign transaction of ₺238.80 each month. After canceling my subscription, I never used the app again...
On March 4, 2025, Adobe charged 10,051 ₺ to my credit card without my knowledge or consent. I did not renew the product this year, and I do not have an active contract. I submitted a cancellation request on the same day to both my bank and Adobe. Despite this, I have not received any notification, m...
Adobe unexpectedly withdrew money from my account without any apparent reason. Upon checking my Google account, I found no active or recently canceled subscriptions. I looked into their annual subscription fee, which is around ₺300. So, what's the explanation for charging me over ₺900? I urgently re...
Comments