On November 7, I signed up for the 7-day trial of Adobe Photoshop using my Enpara debit card. Even though it was supposed to be a trial, $13 USD was withdrawn from my account and this amount has not been refunded. I previously signed up for a trial of Adobe InDesign in the same way, and the charge was refunded shortly afterward. However, this time with Photoshop, the same thing did not happen and the payment was not returned.
This is the first time I’ve experienced an issue like this. I expect Adobe to refund the $13 USD withdrawn from my account as soon as possible.
I subscribed to the Picsart app that I have been using for years for a 7-day free trial. Even though it clearly said "free trial," they took $12 from my card on the very same day, which felt like being tricked. It’s upsetting because I trusted this app for a long time and never expected something li...
After using the free trial versions of Adobe Photoshop and Premiere Pro, my trial ended and $14 USD was charged to my credit card, starting my subscription. However, despite making the payment, as of yesterday, when I try to open either application, I receive the message: “Your account has been susp...
On October 27, an amount of $13 USD was withdrawn from my bank account by Adobe. However, when I check the payments section in the system, there is no record of me logging into any application and no payments appear on my account. Despite this, money is being withdrawn almost every month. I am very ...
I signed up for Canva’s 30-day free trial, which was clearly advertised as completely free. However, on September 26, 2025, a payment was withdrawn from my card despite it being a free trial. The amount was automatically refunded later the same day, without me taking any action. Even though the cha...
On July 22, 2025, I purchased the trial version of the Adobe Photoshop app through the App Store. Although I canceled my subscription before the trial period ended, I was still charged for the app. I submitted a refund request but received a negative response three times. Apple has not provided any ...
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