Approximately one to two months after purchasing the Zwilling Sorrento Plus double-walled cappuccino glass 2-piece set, ...I noticed cracks forming on the top rim of the glasses under completely normal usage. The glasses were never bumped or dropped, yet similar cracks appeared on the rim of both units
On July 10, 2026, I purchased the "Zwilling Self-Sharpening Knife Block Set | Rubberwood | 7-Piece" for 19,999.99 TRY un...der order number TR-ON-000229930 via the official Zwilling online store and completed the payment. As of that step, a distance sales contract was legally established. The seller c
I purchased the Zwilling Vitality 5-piece cookware set from Enplus last year for my dowry. I used the product yesterday ...for the very first time after recently getting married, and upon that single first use, the bottom of the pot became stained and turned black. Experiencing such a problem on the ve
I purchased a Zwilling travel mug with a cup lid—a model that is still currently on the market—from an Enplus store, but... the lid broke within approximately two years. The thermos, which I paid a significant amount of money for, has been rendered completely unusable solely due to this damaged lid. W
On April 4, 2025, I purchased a Ballarini brand frying pan from the Zwilling store at Akasya Mall in Istanbul as part of... my dowry shopping. The red part of the handle—the mechanism used to detach the handle—broke once before, and the store replaced the product at that time. However, even though I do
I have been using a Zwilling soup ladle that I purchased from Enplus.com.tr for about five months. I chose this product ...believing it was made of stainless steel, but I recently noticed that it has started to rust. Experiencing rust on a frequently used kitchen utensil in such a short time is both co
I contacted technical service after losing the small blue component inside the lid of my Zwilling AirControl pressure co...oker. Following their instructions, I placed an order for the valve through the provided link on March 4. My order number is ynl6928482, and I paid a total of $11 for the product a
I am writing to report an unethical and misleading experience I have had with Zwilling’s customer service regarding your... points and promo code system, which I consider to be a bait-and-switch practice. On March 29, 2026, I made purchases through the Zwilling online store and at the Zwilling store in
I have been using my Zwilling AirControl pressure cooker for about two years. Over the past 1–2 months, I have been expe...riencing a serious performance issue. During cooking, the double pressure indicator lines, which are supposed to rise, do not move at all. As a result, sufficient pressure does not
At the beginning of March 2026, I contacted Yenile Teknoloji A.Ş., which is listed as an authorized service provider, re...garding a malfunction with my Zwilling rechargeable spice grinders. I clearly explained that I had two faulty units, that I no longer had the invoices, and that the warranty period
I returned a Zwilling product, and the company received it on February 25. Despite contacting them repeatedly for days t...o follow up on my refund, the payment has still not been processed. On top of that, even though they received the return on February 25, they claim that the return process only sta
I purchased a Zwilling ALL Star series chef’s knife about 11 months ago from the Zwilling store. I used the knife to cut... vegetables, meat, and fish. However, while cutting fish recently, a crack appeared on the blade. I did not keep the receipt. After the issue occurred, I contacted the Zwilling st
I purchased the Zwilling Twin Nova 9-piece cookware set from Bernardo in 2020 for my dowry, but I only recently started ...using it. From the very first use, I have experienced constant sticking and burning in all pots, no matter what dish I cook. Even though I wash them by hand and follow all care ins
I’m extremely disappointed with the Zwilling knife I purchased just a few months ago. I chose this brand because of its ...reputation for quality and durability—and I paid a significant amount expecting a premium product. Unfortunately, the tip of the knife has already broken despite very minimal and c
I recently purchased the Zwilling EcoQuick II 7-liter pressure cooker, and I’m completely disappointed. The lid does not... fit properly, so it fails to seal—and as a result, it never builds pressure. After just a few uses, the inside of the lid also darkened and tarnished, which is shocking from a bra
I purchased two Zwilling knife sets from a store on 21/09/24 (receipt attached). Shockingly, one of the knives broke dur...ing its second use while cutting cheese (photo attached). I returned the knives to the store, where they assured me the product would be sent to Zwilling for evaluation. However, I
Last year, I excitedly purchased multiple sets of Zwilling Fresh & Save vacuum storage containers in various sizes, alon...g with the vacuum sealing device, for my trousseau. Three months ago, I got married and recently began using the product. To my disappointment, I noticed the vacuum bags are not fu
I lost the sealing silicone piece for my Zwilling pressure cooker and have been unable to obtain a replacement. Despite ...contacting customer service multiple times, I was only told that my request was noted. No stock information or estimated availability date was provided. Because of this small miss
I purchased Zwilling vacuum-seal lids less than a year ago, and they no longer work as expected. The accordion-style lid...s fail to maintain a vacuum seal—they either pop open within ten minutes or don’t seal at all. Despite following care instructions and never washing them in the dishwasher, the pro
The small plastic piece on the lid of my Zwilling pressure cooker went missing, and I’ve been unable to find a replaceme...nt anywhere. I contacted customer service and submitted a request, but they informed me that many others are also waiting for parts and couldn’t provide a timeline for when it will
About a week ago, I purchased a Zwilling Vitality cookware set from the Enplus website. After just one use, the bottom o...f the pots began to show signs of damage and peeling, as seen in the attached photos. I’m requesting assistance in resolving this issue, as the product clearly isn’t holding up as
I purchased a Staub Zwilling bridal set, specifically the antique grey 27x20 cm baking dish set from Amazon. I trusted t...he brand’s reputation and chose it for my entire bridal registry, but I’m deeply disappointed. During its first use in the oven, the larger baking dish cracked from end to end, rui
I purchased a Zwilling vacuum machine on March 11, 2022. On August 28, 2023, the body of the machine developed a crack d...espite never experiencing any impact. I sent it for repair, and they replaced the body and returned it to me. However, on October 3, 2024, the machine's body cracked again in the s
