IKEA Has Failed To Resolve The Persistent Squeaking Noise in My Bed

I am writing about an unresolved complaint regarding a MALM/LÖNSET 120x200 single bed purchased from IKEA Türkiye online on 21 May 2026 (Order No. 412105260610136). For almost four months, I have been experiencing a serious creaking and structural noise issue with this bed. The noise occurs with every touch during normal use, which makes it very uncomfortable and disturbing to use the product. For nearly a month, I have been actively reporting this problem to IKEA Türkiye and have shared multiple videos and photos as evidence. I was repeatedly informed that an on-site inspection would be arranged, but despite these assurances, no inspection has taken place and no concrete step has been taken toward resolving the issue. Although I have cooperated fully and provided all requested evidence, IKEA Türkiye has not offered a solution and the problem remains unresolved. As a long-time IKEA customer who has bought several IKEA products in the past without any assembly or quality issues, I am disappointed by the way this case has been handled and by the lack of accountability so far. I kindly request that this complaint be reviewed and escalated, that a proper technical inspection be carried out as soon as possible, and that an appropriate solution such as repair, replacement or refund be provided promptly and fairly.