On October 31, 2025, while using an app called Driver’s License Exam Questions on my Android phone, a Busuu subscription was started without my consent. As a result, a charge of $5 was added to my Türk Telekom bill. This subscription was entirely unauthorized — I never signed up for or confirmed it....
A subscription to the Busuu service was started without my knowledge or consent, and a charge of $7 was added to my celluar bill. As soon as I received a message from 3699, I immediately canceled the subscription, but the fee had already been charged. The transaction took place today, about one hour...
On October 30, 2025, at 5:09 p.m., while attempting to sign up for a mobile application, I received a message stating that a Busuu subscription had been started without my knowledge or consent. The message said that a $7 fee would be added to my phone bill and that the subscription would renew month...
On October 27, 2025, around 5:20 p.m., I received a message on my mobile line stating, “Your Busuu subscription has started.” However, I did not visit any website, sign up for any service, or give consent for such a subscription. The message indicated that a monthly fee of $7 had been activated. Sh...
Despite canceling my paid Busuu subscription about two weeks ago, another attempt was made yesterday to deduct ₺500 from my account. After canceling, I sent emails to two different addresses informing them of the situation, but I received no response. The fact that this issue occurred both on the we...
While trying to download a completely unrelated app, I somehow ended up being subscribed to Busuu without my knowledge or permission. I never intended to sign up for anything, let alone authorize a paid subscription. Out of nowhere, I received a ₺200 charge on my mobile bill. This is completely unac...
My friend and I downloaded Busuu to learn a language together and motivate each other through shared practice. However, to our frustration, there is no way to search and add friends within the app. We tried everything but simply couldn’t find each other. There’s no search bar, no invite feature, not...
I’m extremely disappointed with Busuu and how they handled the Premium access I was promised. I shared my referral link with two friends, both of whom purchased Premium memberships, just like the app instructed. As a result, I was told I would receive one year of Premium access — this was clearly ad...
I want to cancel my Busuu subscription, but the process is incredibly frustrating and unclear. Every time I try to cancel through the app, it redirects me to the Play Store. But when I go to the Play Store, there is no Busuu subscription listed under my active subscriptions. To make matters worse, ...
I want to cancel my Busuu membership, but I keep running into an error every time I try through the app. This issue has been ongoing, and despite trying repeatedly, I still can’t get the cancellation to go through. I even attached a screenshot showing the exact error I face daily, but nothing has ch...
Hello, I’m currently a Premium user of the Busuu app and I recently used the “invite a friend” feature to share the 30-day free Premium reward that’s promised to both parties. I sent my friend the invitation link provided by the app, and they followed all the steps correctly — they downloaded Busuu ...
While my son was using the phone to download notification sounds, a verification code appeared. Unknowingly, he entered the code, and right after that, a message popped up saying, “Your Busuu subscription has started.” Moments later, I received a notification from my carrier stating that ₺200 had be...
On 22/05/25 at 13:20:10, I received a text message from 3699 stating, “Congratulations, your Busuu service subscription has started. It will automatically renew each month. To cancel, send 'iptal busuu' to 3699.” I was shocked because I never signed up for anything, never entered a verification code...
I recently discovered that a subscription to a service called Busuu was created without my knowledge or approval, and it has been silently charging me ₺153 every month through my Türk Telekom line (0506****267). I never visited their website, signed up, or agreed to any terms. Yet, the charges have ...
I just discovered that a Busuu subscription was activated without my permission on my Türk Telekom number 0541****920, and it has been charging me ₺153 every month. I never visited Busuu’s site, never entered any code, and never approved this subscription—yet my bill shows this unauthorized charge. ...
My issue remains unresolved. While using the Türk Telekom app, I accidentally clicked on an advertisement for the Busuu app. Even though I didn’t intend to subscribe and entered my password thinking it was a regular login, the subscription was started without my consent. I canceled the subscription...
On April 26, I purchased a subscription for the Busuu app. To my shock, I was charged twice on the same day. As soon as I noticed the double billing, I immediately canceled my subscription, but no refund has been issued. This experience with Busuu’s English learning app has been deeply frustrating. ...
I recently discovered through a message from 3699 that a Busuu subscription was started without my consent. A monthly charge of ₺153 has been added to my bill without my approval, and it keeps renewing automatically. I never agreed to any such subscription and was only informed about it after receiv...
My issue still hasn’t been resolved. Without my consent, I was signed up for a Busuu subscription through your platform. While using the Türk Telekom ...
I had a 1-year Premium membership with Busuu, and without any warning or my consent, they deleted my account. I still had 4 full months left on my subscription when this happened. Now, instead of restoring my existing account and remaining Premium access, Busuu is asking me to start over by creating...
I was shocked to find out that a Busuu subscription had been activated without my knowledge or consent—triggered by an SMS from the number 3699. We never signed up for any membership, nor did we agree to any recurring monthly payments. And yet, we’re now facing a ₺200 monthly charge for a service we...
On April 26, 2025, a Busuu ad popped up on my phone. While trying to close it, I accidentally tapped the wrong part of the screen—and without any confirmation or warning, a subscription was immediately activated. To make matters worse, ₺200 was instantly added to my phone bill. I noticed the charge ...
On April 18, 2025 at 6:21 PM, I purchased a 1-year Busuu Premium subscription for ₺300. The payment was successfully processed—my card was charged, and the subscription appears as active on my Apple account. However, when I log into my Busuu account, it still shows me as a free member. Even worse, t...
Busuu is misleading people, and I’ve become one of their victims. While I was working on something completely unrelated on my computer, I suddenly noticed I had been signed up for a Busuu subscription—without my knowledge or explicit consent. I immediately canceled the membership the moment I realiz...