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Files Editor

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Files Editor

Complaints

21 complaints
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Unauthorized Charge From Files Editor – Request Refund and Cancellation

July 18 8:00 AM2

I am submitting this complaint regarding an unauthorized charge made by Files Editor to my credit card. On 11 July 2026,...

Unauthorised Charge From Files Editor, Request Refund And Cancellation

July 17 9:55 PM

On July 15, 2026, my card was charged 2,750.00 PHP by a company named PDF-BILLING.COM, even though I have never knowingl...

Files Editor Charged Me After One-Time PDF Payment

July 3 7:36 AM24

I used the Files Editor service on 22 June for a one-time PDF editing payment and completed my transaction with the unde...

Refund Requested for Unauthorized Pdfcharges.com Charges

June 28 11:14 PM25

I am writing to report unauthorized charges made by Pdfcharges.com on my CIH Bank card in Morocco and to request both a ...

Files Editor Refund And Cancelation Of Any Subscription

June 28 12:59 PM45

I am writing to report an unauthorized charge related to the use of Files Editor and to request a full refund and cancel...

Pdf-billing.com Charged My Card for an Unauthorized Subscription Renewal

June 23 11:40 AM61

I previously made only a one-time purchase through the pdf-billing.com website and I did not knowingly approve any subsc...

I Need a Refund for an Unexpected Pdfbilling.com Subscription Charge

June 15 4:59 PM17

I used an online service through Pdfbilling.com where I paid $2.00 for a single question to be answered. This payment wa...

Request For Full Refund And Subscription Cancellation - Pdfcharges.com

June 1 10:18 AM151

Today I noticed a subscription charge on my Birbank Cashback card from the website pdfcharges.com. I had previously regi...

PDFcharges.com Auto-Renewal Charge Without Clear Consent

June 1 10:12 AM59

I recently discovered that I have been charged 49.95 by PDFcharges.com for a PDF editor subscription through Google Pay....

I Need a Refund for an Unauthorized Files-editor.com Membership Renewal

April 26 2:16 PM

Last week, I purchased a one-week membership from Files-editor.com and paid $1 for that subscription. However, today I d...

Files Edit Free Trial Turned Into an Unexpected $44 Subscription Charge

April 20 7:00 PM

I used the Files Edit website once during March after seeing a “free trial” offer on the site. I only wanted to test the...

Pdf-billing.com Billed Me $44 Without Any Subscription Approval

April 7 6:04 PM

I previously made a one-time purchase through Pdf-billing.com and did not knowingly authorize or agree to any recurring ...

Files Editor Billing.com Charge Dispute and Refund Request

March 28 3:47 PM

For the past two days, I have been unable to cancel my trial version, daily usage option, or subscription through the Fi...

I Want a Refund for an Unauthorized $39 Pdf-Billing.com Charge

March 18 2:47 PM

On March 4, 2026, at approximately 10:30 PM, a charge of $39 was withdrawn from my credit card without my knowledge or e...

Unauthorized Files Editor Payment and Refund Request

March 15 3:37 PM

On March 15, 2026, I discovered that $187 had been withdrawn from my account by Files Editor without my knowledge or aut...

I Canceled Files Editor but Still Received an Unauthorized $39 Charge

March 2 9:06 PM

Last month, I signed up for a few days of free access on the Files Editor website. I had no intention of starting a subs...

Pdfcharge.com Charged Me $39 After My 5-Day Subscription Ended

February 19 9:31 PM

I purchased only a 5-day subscription through pdfcharge.com and personally paid the fee for that limited access period. ...

Unauthorized Pdfsupport.com Billing and Failed Subscription Cancellation

January 16 3:33 PM

On January 12, 2026, I knowingly and willingly approved a payment of $1 for a one-time PDF conversion service through yo...

Files-editor.com Charged Me $39 After a One-Time $1 PDF Edit

January 7 9:34 PM

About one week ago, I edited a PDF file on files-editor.com for $1 and completed the payment using my Enpara card. Today...

Files Editor Attempted Multiple Unauthorized Charges on My Card

January 3 4:28 PM

Yesterday, I used the Files Editor PDF editing service to modify a PDF document and paid approximately $1 for the transa...

Files-editor.com Billed My Card Without Any Subscription Approval

December 28, 2025 10:51 PM

Three days ago, I used the PDF editing service on files-editor.com and paid approximately $1 with my Akbank card to edit...

Brand Overview: files-editor

Files-editor is an online platform that provides document management and PDF editing tools. The service operates primarily through its website and has been linked in consumer reports to the business names Apollo Technology LLC and Internet Solutions Inc. The exact founding year of the company is not publicly available.

Contact Info

  • Email: [email protected]
  • Phone: No phone number is publicly available for customer support.

Industry and Operations

Files-editor operates in the digital software and document processing industry. The platform offers a variety of online services designed to help users manage and modify their files. Its core operations and business model include:

  • Online PDF editing, formatting, and conversion
  • Document signing, merging, and file management capabilities
  • A subscription-based billing model that typically initiates users through a low-cost trial or a one-time service fee

User Sentiment

The overall user sentiment toward files-editor is overwhelmingly negative. Consumers frequently express extreme frustration over the company's billing practices, often describing the service as deceptive due to a lack of pricing transparency during the initial checkout process.

  • Unexpected Subscription Conversions: Customers frequently complain that a small, one-time payment for a trial period or a single document edit automatically turns into a high-cost, recurring monthly subscription.
  • Unauthorized Charges: Many users report significant, unexpected charges appearing on their bank or credit card statements that they did not intentionally authorize.
  • Hidden Terms and Conditions: A widespread grievance is that auto-renewal conditions and the actual cost of the ongoing subscription are heavily obscured or not clearly disclosed before payment is finalized.
  • Difficult Cancellations and Refunds: Users often struggle to navigate the platform to cancel their active subscriptions or reach customer service to secure refunds for the disputed charges.

Share Your Experience

If you have experienced issues with files-editor, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.