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Files Editor

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Files Editor

Complaints

38 complaints
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PDF-support.com Unauthorized Charge On My Card

I used the one‑time PDF conversion tool on Pdf-support.com on 29 August 2026. On the website, I only agreed to a 3‑day s...

Files Editor Cancellation And Request For Refund

I started a 3‑day trial with Files Editor on 8/25, clearly intending to use only the trial period. Despite this, on 8/28...

PDF-BILLING.COM Charged 185 Shekels Without Consent For Subscription

5

On 18.08.2026, 185 shekels were debited from my Visa card by the service PDF-BILLING.COM, although I did not consent to ...

Request a Refund for a Hidden £197 Files Editor PDF Billing Fee

9

On 12/07/2026, an amount of £197 was debited from my account by PDF-Billing for a subscription without my authorisation....

Pdfbilling.com Unauthorized Mastercard Charges

26

For several months I have been seeing an unauthorized charge of €49.95 on my card from pdfbilling.com. I live in Belgium...

Cancel Pdfcharge.com Charges and Refund Unauthorized Payment

18

Today, 04/08/2026, a charge of 210.000 pesos colombianos appeared on my account under the name “Pdfcharge.com” through m...

Files-Editor.com Charged Me After Cancellation – Refund Promised

17

On 16 July 2026 I cancelled my free trial on files-editor.com well within the trial period, and I received an email from...

Pdfcharge.com Unauthorized Recurring Charge – Refund Requested

21

I discovered today, 31/07/2026, that an amount of R945,00 was taken from my Capitec account by “Pdfcharge.com Miami” as ...

Files Editor Unauthorized Subscription Charge – Refund Requested

19

On 24.07.2026 I noticed that an amount of P 746.09 with the description “PDF-BILLING.COM” had been charged to my card wi...

Files Editor Complaint For Pdfbilling.com

15

I recently noticed an unexpected deduction from my Westpac debit Visa card by a company called pdfbilling.com. I have no...

Files Editor Unauthorized Charges – Cancel All Payment Attempts

7

I am writing regarding repeated unauthorized payment attempts from pdfsupport.com on my bank card. Every day there are a...

Unauthorized Charge From Files Editor – Request Refund and Cancellation

26

I am submitting this complaint regarding an unauthorized charge made by Files Editor to my credit card. On 11 July 2026,...

Unauthorised Charge From Files Editor, Request Refund And Cancellation

14

On July 15, 2026, my card was charged 2,750.00 PHP by a company named PDF-BILLING.COM, even though I have never knowingl...

Files Editor Charged Me After One-Time PDF Payment

24

I used the Files Editor service on 22 June for a one-time PDF editing payment and completed my transaction with the unde...

Refund Requested for Unauthorized Pdfcharges.com Charges

25

I am writing to report unauthorized charges made by Pdfcharges.com on my CIH Bank card in Morocco and to request both a ...

Files Editor Refund And Cancelation Of Any Subscription

45

I am writing to report an unauthorized charge related to the use of Files Editor and to request a full refund and cancel...

Pdf-billing.com Charged My Card for an Unauthorized Subscription Renewal

61

I previously made only a one-time purchase through the pdf-billing.com website and I did not knowingly approve any subsc...

I Need a Refund for an Unexpected Pdfbilling.com Subscription Charge

17

I used an online service through Pdfbilling.com where I paid $2.00 for a single question to be answered. This payment wa...

Brand Overview: files-editor

Files-editor is an online platform that provides document management and PDF editing tools. The service operates primarily through its website and has been linked in consumer reports to the business names Apollo Technology LLC and Internet Solutions Inc. The exact founding year of the company is not publicly available.

Contact Info

  • Email: [email protected]
  • Phone: No phone number is publicly available for customer support.

Industry and Operations

Files-editor operates in the digital software and document processing industry. The platform offers a variety of online services designed to help users manage and modify their files. Its core operations and business model include:

  • Online PDF editing, formatting, and conversion
  • Document signing, merging, and file management capabilities
  • A subscription-based billing model that typically initiates users through a low-cost trial or a one-time service fee

User Sentiment

The overall user sentiment toward files-editor is overwhelmingly negative. Consumers frequently express extreme frustration over the company's billing practices, often describing the service as deceptive due to a lack of pricing transparency during the initial checkout process.

  • Unexpected Subscription Conversions: Customers frequently complain that a small, one-time payment for a trial period or a single document edit automatically turns into a high-cost, recurring monthly subscription.
  • Unauthorized Charges: Many users report significant, unexpected charges appearing on their bank or credit card statements that they did not intentionally authorize.
  • Hidden Terms and Conditions: A widespread grievance is that auto-renewal conditions and the actual cost of the ongoing subscription are heavily obscured or not clearly disclosed before payment is finalized.
  • Difficult Cancellations and Refunds: Users often struggle to navigate the platform to cancel their active subscriptions or reach customer service to secure refunds for the disputed charges.

Share Your Experience

If you have experienced issues with files-editor, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.