I am experiencing a serious issue with the FreeStyle Libre 2 sensors I purchased. We bought the sensors for my daughter and paired them through the app on my wife’s Xiaomi 12 phone. However, the first sensor, which was supposed to last 14 days, stopped working on its own 14 hours early. We applied t...
I ordered my Free Style Libre 2 Plus device online, and it was delivered to my address in Ankara via Yurtiçi Kargo. However, the device arrived crushed and damaged. Immediately after receiving it, I contacted the company both by email and phone. The company requested a cargo damage report, but the c...
I’ve been experiencing persistent issues with the Freestyle Libre 2 sensor, especially since it became government-funded for individuals under 18 in Turkey. Ever since then, I’ve encountered repeated problems with defective sensors. Due to the high cost, I can’t afford to keep extras on hand, which ...
I’ve been using the FreeStyle Libre sensor, and I recently ran into a concerning problem that’s making me doubt the product. At night, the sensor is showing some pretty low numbers, like 52–55, but when I do a finger-prick test, it says around 180. This mismatch goes on all night, and sometimes it e...
As a longtime Freestyle Libre 2 sensor user, my experience had been mostly positive—until now. I ordered a new sensor on February 17, 2025, but it did not arrive until March 6, 2025—a shocking 18-day delay. When I finally received it and installed it according to the instructions, I discovered that...
On January 29, 2025, I contacted Freestyle Libre customer service because my device was providing inaccurate readings. After discussing the issue, they confirmed that a replacement device would be sent under warranty and assured me that the process had begun. Since then, I have called three times, ...
I purchased a Freestyle Libre glucose monitor on January 30, paying over 4,000 for the device. Today is March 7, and I still haven’t received it—it hasn’t even been shipped! During this time, my mother has been hospitalized 3-4 times, and this device is critical for her health management. The compa...
I bought my Freestyle Libre reader two years ago, and it was fully compatible with the Libre Sensor 1. Now, with the updated Libre Sensor 2, my reader is completely useless because it’s not compatible. The device is still in perfect condition, but I can’t use it simply because of this forced upgrad...
On March 1, 2025, I started using the FreeStyle Libre 2 sensor. To ensure accuracy, I tested it alongside a different brand’s sensor on separate arms for two days. The results were alarming—there was a 70-80 unit difference between the two sensors. With my previous device, fingerstick readings only...
I previously purchased two Libre sensors from France, but they weren’t supported by the app, so I had to throw them away. I assumed it was a mistake, but now I’m facing the same issue again with my new Libre 3 sensors in Turkey. Since Uber isn’t available in Turkey, I bought four Libre 3 sensors in...
I applied my Freestyle Libre sensor yesterday and was able to take a single reading. However, after that, I started receiving an error message and can no longer use it. This is the first time I’ve experienced such an issue, and I have no idea what to do next. I rely on this device for my health mon...
I brought a Freestyle LibreLink 2 sensor from France to Turkey and encountered a major problem upon applying and trying to scan the sensor. I received the error message: “Incompatible version – this sensor can’t be used with this version of the app.” This issue is incredibly disappointing, especial...
We purchased 6 Libre 2 sensors through SGK support, and we’ve been loyal users of Libre products even before SGK offered any assistance. Until now, we never experienced a problem. But the most recent Libre 2 sensor we applied two days ago has been showing wildly inaccurate glucose readings. As seen ...
I placed an order for a Freestyle Libre glucose sensor 22 days ago, and I still haven’t received it. As someone living with diabetes, I depend on this device to monitor my blood sugar accurately. This isn’t just a tech product—this is medical equipment, and a delay like this can seriously compromise...
