zara

Recent Complaints

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Zara Shipment Shows Delivered by UPS but Never Reached My Address

June 14 11:34 PM2

My package from Zara, shipped by UPS Turkey under tracking number 1Z0235FR6869512905, shows as delivered in the system o...

Unauthorized Zara Purchase Charged to My Card Without Consent

June 10 10:28 PM5

On June 9, 2026, at 18:38, a transaction in the amount of ₺8,819 was made on my Denizbank Mastercard on the Zara website...

Zara Refused My Return Twice for a Dress Sent in the Wrong Size

June 5 7:22 PM1

On April 15, 2026, I ordered a dress with product code 2747/332/629 through the Zara mobile app under order number 5424*...

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I Cannot Track My Zara Refund After My Order Was Removed From the App

June 5 5:29 PM2

On May 28, 2026, I placed an order through the Zara app for delivery in Ankara, including a bandana and a bracelet. On M...

Zara Has Not Delivered My Child’s Order After Nearly One Month

June 5 2:02 PM

On May 16, 2026, I placed several clothing orders through Zara’s online store for my child. In total, I had three separa...

Zara Orders Stuck In Processing And No Update On Shipment Status

June 4 5:07 PM13

I deeply regret shopping online from Zara. On 01.06.2026, I placed two online orders with the numbers 54285678235 and 54...

I Am Still Waiting for My Zara Order After Repeated Delivery Delays

June 4 4:54 PM1

I placed order number 5468*****42 through Zara’s online store on May 16, 2026. The shipment was assigned to Bir Günde Ka...

Oysho and Zara Keep Canceling My Orders After Payment Approval

June 4 11:31 AM1

Approximately two months ago, I placed order number 60086952322 on Oysho using a friend’s credit card. That order was la...

Zara Store Pickup Order Delayed and Still Missing Before My Flight

June 2 4:21 PM2

On May 19, 2026, I placed an order with Zara for 13 items and selected store pickup from the Ankara Ankamall location. A...

Zara Home Refunded Only One of Two Damaged Nightstands I Returned

May 23 6:02 PM

On May 8, 2026, I purchased two nightstands and one vanity table from the Zara Home online store under order number 8009...

Zara Home Refunded Only One of Two Damaged Nightstands I Returned
Zara Home Refunded Only One of Two Damaged Nightstands I Returned
Zara Home Refunded Only One of Two Damaged Nightstands I Returned
Zara Home Refunded Only One of Two Damaged Nightstands I Returned
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Zara Home Delivered Incomplete Hardware and a Scratched Handle

May 18 9:13 PM

On May 15, 2026, I placed an order through the Zara Home app from Istanbul under order number 80093242490 for decorative...

Zara Home Delivered Incomplete Hardware and a Scratched Handle

Zara Home Delivered Only Two of Three Lights I Paid For

May 13 8:13 PM

Approximately one week ago, I purchased three identical light fixtures from the Zara Home online store. I completed paym...