I am writing because my Ubisoft account, which is linked to my email and Steam, was hacked and I am currently unable to ...fully secure or properly recover it. Today I noticed that although I could still log in, the email address on the account was changed to one that is not mine, and the date of birth
About nine months ago, I created a Ubisoft account linked to the email address alishkabaku1***@gmail.com. Around Septemb...er, I lost access to this Gmail account, but the Steam account linked to my Ubisoft account is still fully under my control, and I know all the details related to the Ubisoft accou
My Ubisoft account was stolen, and I can no longer access it. I’ve tried to contact Ubisoft, but I can’t reach them, and... I’m unable to log in to my account from anywhere. The password reset links don’t work, and everything feels ruined. All my purchases and efforts were wasted in just a second, and
My account, "Olwx," in the Growtopia game was banned for 730 days approximately 1-1.5 weeks ago without any explanation,... despite having no illegal activity. I spent over ₺30,000 on my account and have not violated any rules to date. I didn't encounter any suspicious circumstances or symptoms before
I’ve been trying to log in to my Gmail account from my iPhone 16, but for the past two days, I haven’t been receiving th...e verification email required for device authorization. I’ve tried multiple times, both in the morning and evening here in Istanbul, but the confirmation email never arrives. I’ve
My Ubisoft Connect account (username: yasinsbeys) was hacked, and I’ve been completely locked out. The email address lin...ked to my account was changed without my knowledge or permission to “e*****************@quienmail.com”**. I’ve owned this account for years and have purchased numerous games and in
On September 7, my email account was hacked, and the email address linked to my Ubisoft account was changed without my p...ermission. Since then, my account—used under the username tr.39.tr in Rainbow Six Siege—has been completely taken over by someone else, and I have been locked out. I have contacte
Last night, while playing Assassin’s Creed Shadows, I suddenly received an error message saying “Ubisoft Connect session... has been terminated.” Since then, I’ve been unable to log into my Ubisoft Connect account. I’ve double-checked my email and password, and even reset my password multiple times usi
About 70 days ago, my Ubisoft account was hacked, and since then, I’ve been trying to recover it through countless suppo...rt tickets. The account’s original username was K*, but it has now been changed by the hackers to “Hosted.G2.” Even though I’ve provided Ubisoft Support with proof of ownership — i
I received Assassin’s Creed Origins as a gift from a friend on Steam, but I had previously purchased and refunded the sa...me game after playing it for 49 minutes. Now that I’ve repurchased it, every time I try to launch the game through Ubisoft Connect, I keep getting a prompt asking for an activation
I’ve been dealing with serious, ongoing issues in the game Growtopia, which have now made the game almost unplayable for... me. Every time I log in, I encounter countless bots and fake accounts, which completely ruin the gameplay experience and make me question the game’s overall integrity. This isn’t
On August 23, 2025, around 4:00 PM, I attempted to purchase Watch Dogs 2 on Ubisoft Connect (PC). The listed price was ₺...124.90, and I had enough balance in my Papara card, which is also enabled for online transactions. I entered my card details correctly, including the CVC code, but immediately rece
On August 8, my Ubisoft account (username: s*)** was hacked and accessed without authorization, and the email address li...nked to my account was changed. My account contained my Rainbow Six Siege game, which I had been playing through Steam. After my account was compromised, I contacted Ubisoft Suppor
On August 3, 2025, my Uplay (Ubisoft) account was hacked, and since that day, I’ve been completely unable to regain acce...ss. Despite having clear proof that the account was stolen, I’ve sent multiple detailed emails to Ubisoft Support, including screenshots, documents, and ownership evidence, but all
I’m experiencing constant issues while playing Ubisoft Assassin’s Creed Valhalla. Nearly every time I try to save my pro...gress, I get a “Save Document Failed” warning. On top of that, the game frequently freezes, making it nearly unplayable. These problems are extremely frustrating, especially for a
A hacker took over my Ubisoft account and changed the email address that was linked to it. I sent in a lot of support re...quests with good proof, but I haven't heard back from a human person—only automated replies from bots. I even gave a screenshot of the game's purchase date and all the details from
My Ubisoft account was taken over by hackers who changed the email address associated with it. I submitted multiple supp...ort requests to Ubisoft with detailed explanations and solid proof that I am the rightful owner of the account. Unfortunately, I never received a response from a real human—only ge
My Ubisoft account was hacked, and the associated email address was changed without my consent. I have contacted Ubisoft... Support multiple times and clearly explained that my email was replaced and I can no longer access the account. Despite this, the only thing they keep saying is, “We’ve sent a rec
I either forgot the password to my Ubisoft Connect account or it has been compromised. Regardless of the cause, I’ve bee...n completely locked out of my account for days. I submitted a support request hoping to receive help or at least an update, but I haven’t heard anything back. There was no confirma
Unfortunately, after my email was hacked, I managed to recover most of my accounts across other platforms—except for my ...Ubisoft Connect account. The main reason? Ubisoft’s account recovery process is incredibly complicated, unhelpful, and frustratingly ineffective. Despite multiple attempts and subm
My Ubisoft Connect account was hacked, and no matter what I do, I cannot recover it. I have submitted every detail they ...could possibly need—my account’s creation date, linked email address, associated platforms, purchase records, and more. Despite all that, I keep receiving the exact same generic, c
I’m trying to play The Crew 2 on my PlayStation, but every time I launch the game, I receive an error with code 0_1. The... error message tells me to check my internet connection, but my internet is stable and working perfectly for everything else. I’ve followed every troubleshooting step I could find—
I’m incredibly frustrated with Ubisoft’s lack of real support when it comes to recovering hacked accounts. My Ubisoft ac...count was stolen, and I provided clear, detailed evidence—including purchase records, login history, and proof of unauthorized changes. Despite this, Ubisoft refuses to return my a
I purchased Far Cry 6 through Epic Games, but I’ve been completely unable to play the game due to a persistent issue wit...h the Ubisoft launcher. Every time I try to install or launch the game via Epic, it triggers Ubisoft Connect to open. However, instead of loading into the game, it gets stuck on a
