About a year ago, my Ubisoft account, which I primarily use through the Uplay launcher and which is linked to my Steam a...ccount, was hacked. The person who gained access changed both the email address and the password, so I can no longer log in to my Ubisoft account. My Steam is still linked to that
I downloaded Riders Republic on PlayStation 5. Within the game, it asks me to log in online through Ubisoft Connect, but... no matter how many times I change my password, it won't accept it. I paid money for this game, but I can't play it. I've reset my password over and over, spent hours on it, but th
On May 24, 2026, I purchased the Rainbow Six Siege Elite version through Epic Games. My Epic Games account is 38poseidon..., and my Ubisoft account is Amorphous31, but the version I purchased was never applied to my account on the Ubisoft side. For about two weeks now, I haven't been able to play the g
On Rainbow Six Siege, which I play on PC through Ubisoft, after recovering my stolen account, an unjust Store Restrictio...n was placed on my account. Even though I got my account back, the system won't let me enter my card information to pay for content I want to purchase and completely blocks my wall
I am writing because my Ubisoft account, which is linked to my email and Steam, was hacked and I am currently unable to ...fully secure or properly recover it. Today I noticed that although I could still log in, the email address on the account was changed to one that is not mine, and the date of birth
I purchased Avatar: Frontiers of Pandora through Epic Games for about $37, but since the game runs through Ubisoft, it's... operated on Ubisoft's infrastructure. I've been trying to play the game since yesterday, but I keep experiencing constant crashes, and honestly, it's driving me crazy. During game
My Ubisoft Connect account was stolen today at around 2:00 AM, and since then, I haven't been able to access my account ...in any way. When I try to log in, I can't get into my account, and I'm certain my account has fallen into someone else's hands. The email address registered to my account is d*****
I'm experiencing a long-unresolved account matching issue while trying to play Far Cry 3 and Far Cry 5, which I purchase...d through Steam, via Ubisoft. Even though the games show up in my Steam library and a connection is established with my Ubisoft account when I try to launch them, I get an error sa
Since I no longer have access to the email address registered on my Ubisoft account, I want to change my email address t...hrough the website. The verification code arrives without any issue to the phone number registered on my account; I enter this code and type in my new email address, but even thoug
I haven't been able to log into my Ubisoft account for about a week. On the login screen, I keep getting the warning "em...ail or password incorrect." Even though I was previously logging in without any issue using the same email address, now it won't accept either my email or my password. During this
About nine months ago, I created a Ubisoft account linked to the email address alishkabaku1***@gmail.com. Around Septemb...er, I lost access to this Gmail account, but the Steam account linked to my Ubisoft account is still fully under my control, and I know all the details related to the Ubisoft accou
My Ubisoft account was stolen, and I can no longer access it. I’ve tried to contact Ubisoft, but I can’t reach them, and... I’m unable to log in to my account from anywhere. The password reset links don’t work, and everything feels ruined. All my purchases and efforts were wasted in just a second, and
My account, "Olwx," in the Growtopia game was banned for 730 days approximately 1-1.5 weeks ago without any explanation,... despite having no illegal activity. I spent over ₺30,000 on my account and have not violated any rules to date. I didn't encounter any suspicious circumstances or symptoms before
I’ve been trying to log in to my Gmail account from my iPhone 16, but for the past two days, I haven’t been receiving th...e verification email required for device authorization. I’ve tried multiple times, both in the morning and evening here in Istanbul, but the confirmation email never arrives. I’ve
My Ubisoft Connect account (username: yasinsbeys) was hacked, and I’ve been completely locked out. The email address lin...ked to my account was changed without my knowledge or permission to “e*****************@quienmail.com”**. I’ve owned this account for years and have purchased numerous games and in
On September 7, my email account was hacked, and the email address linked to my Ubisoft account was changed without my p...ermission. Since then, my account—used under the username tr.39.tr in Rainbow Six Siege—has been completely taken over by someone else, and I have been locked out. I have contacte
Last night, while playing Assassin’s Creed Shadows, I suddenly received an error message saying “Ubisoft Connect session... has been terminated.” Since then, I’ve been unable to log into my Ubisoft Connect account. I’ve double-checked my email and password, and even reset my password multiple times usi
About 70 days ago, my Ubisoft account was hacked, and since then, I’ve been trying to recover it through countless suppo...rt tickets. The account’s original username was K*, but it has now been changed by the hackers to “Hosted.G2.” Even though I’ve provided Ubisoft Support with proof of ownership — i
I received Assassin’s Creed Origins as a gift from a friend on Steam, but I had previously purchased and refunded the sa...me game after playing it for 49 minutes. Now that I’ve repurchased it, every time I try to launch the game through Ubisoft Connect, I keep getting a prompt asking for an activation
I’ve been dealing with serious, ongoing issues in the game Growtopia, which have now made the game almost unplayable for... me. Every time I log in, I encounter countless bots and fake accounts, which completely ruin the gameplay experience and make me question the game’s overall integrity. This isn’t
On August 23, 2025, around 4:00 PM, I attempted to purchase Watch Dogs 2 on Ubisoft Connect (PC). The listed price was ₺...124.90, and I had enough balance in my Papara card, which is also enabled for online transactions. I entered my card details correctly, including the CVC code, but immediately rece
On August 8, my Ubisoft account (username: s*)** was hacked and accessed without authorization, and the email address li...nked to my account was changed. My account contained my Rainbow Six Siege game, which I had been playing through Steam. After my account was compromised, I contacted Ubisoft Suppor
On August 3, 2025, my Uplay (Ubisoft) account was hacked, and since that day, I’ve been completely unable to regain acce...ss. Despite having clear proof that the account was stolen, I’ve sent multiple detailed emails to Ubisoft Support, including screenshots, documents, and ownership evidence, but all
I’m experiencing constant issues while playing Ubisoft Assassin’s Creed Valhalla. Nearly every time I try to save my pro...gress, I get a “Save Document Failed” warning. On top of that, the game frequently freezes, making it nearly unplayable. These problems are extremely frustrating, especially for a
