In January 2025, I purchased an Optispace induction-compatible 3-piece stainless steel pot set from an authorized Tefal seller on the Trendyol platform, and I started experiencing serious problems in a very short time. After using and washing the pots, I noticed darkening, green discoloration, and rust-like stains on both the base and the interior surfaces. Seeing this kind of discoloration and rust inside a stainless steel pot is concerning from a health perspective and does not meet the quality standards I expect from a brand like Tefal. I previously experienced the same issue with a product from another brand, and that company accepted the return and provided a replacement. I am requesting that Tefal properly inspect this product and, if possible, offer a solution such as a refund or a replacement with a defect-free set.
I bought a Tefal Titanium Ingenio pot and pan set for my trousseau on February 9, 2020. To my dismay, the inner surface of one of the pans developed bubble-like protrusions, most likely due to a manufacturing flaw. When I contacted customer service, they dismissed my concern, claiming that the warra...
I bought a Tefal cookware set with titanium coating about three years ago, which included two frying pans, a sauté pan, a deep pot, and a rice cooker. Our pilaf pot developed bubbling issues despite careful and meticulous use. When we took the product to the store, we were told that the warranty per...
I snagged a discounted Tefal Ingenio 6x set from their official site, only to be disappointed upon its arrival. Several pans had scratches, and notably, the wok pan had a deep scratch and peeling. Now, I'm told to return the entire set just because of one pan. Pans and pots are sold at premium price...
Three days ago, I bought the Tefal Daily Cook stainless steel cookware set. After purchasing it, I boiled milk in two of the pots, and in both cases, the milk burned at the bottom. The base is extremely thin, which makes it unsuitable for delicate cooking like boiling milk. I followed all the usage ...
We purchased the Tefal Ingenio Ultimate Titanium 3x Series about 1.5 years ago, trusting the brand's reputation and the guarantee against scratches. However, despite only cleaning the pots by hand without using any harsh tools like wire scrubbers, we started noticing scratches and discoloration. The...
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