Stanley

I purchased my Stanley thermos from A101 around 2024. I didn’t use the product for a long time, but since I started using it, the cold water I put inside stays cool for only up to 6 hours. I have also noticed that the lid loses its coolness quickly. I experience the same problem every time I use the...

Hello, I have made all the necessary requests regarding the defective Stanley thermos, but I haven't received a response since April 26th. I can't use the thermos and I request a replacement immediately. It's unfortunate that we chose you when there are better products on the market and encountered ...

Hi! My name is Osman. I live in Istanbul, Turkey. I have a Stanley Trigger Action thermos. I read that there was a design flaw in the lid of this product and that Stanley had initiated a replacement program to prevent users from getting harmed. I applied for the "Stanley Lid Replacement - Trigger Ac...

At the beginning of February 2025, I registered for my 4 Stanley Trigger Action thermos after I saw a post on Stanley Turkey's official Instagram account about the lid recall program. There was information that there was a problem with the lids and that new lids would be sent free of charge to appro...

I placed my Stanley Adventure Dark Green 15.1-liter Camping Ice Box into storage without ever using it. When I took it out of storage to use it, I heard a noise and saw that the carrying handle was broken. The product had been stored carefully in a clean, dry area with no pressure or weight on it. T...

I submitted a recall request for two Stanley thermos bottles on February 27 as part of the official Stanley recall process. In the confirmation email I received, it clearly stated that replacement caps would be shipped within 8–9 weeks. However, it has now been over 15 weeks, and I still haven’t rec...

I submitted a recall request for my Stanley thermos and received confirmation that the photos I submitted were approved. They sent me a recall code and told me in their email dated March 10 that the replacement lid would be shipped within 7 to 9 weeks. It’s now been over 14 weeks, and I still haven’...

I submitted a recall request for my Stanley thermos after it was confirmed—based on its serial number—that the lid was part of a defective production batch. Stanley told me not to use the thermos until the new lid arrives and estimated a waiting time of 7 to 9 weeks. That’s already a long delay, but...

My spouse brought me a Stanley H2O thermos with a straw lid from abroad, and I was really excited to use it because it offered the hot retention feature I needed. However, not long after I started using it, the lid stopped sealing properly. It simply doesn’t stay closed anymore, which defeats the wh...

My daughter and I purchased two Stanley brand thermoses through Amazon, trusting the brand's reputation and the promise of a lifetime warranty. After about two years of use, both thermoses stopped retaining heat—they no longer function as advertised. I submitted one for warranty service, and althoug...

On March 12, 2024, I submitted two separate applications for lid replacements for my Stanley thermoses due to the known safety issue and recall. Both requests were approved, and I received confirmation emails stating that the new lids would be shipped to me within 7 to 9 weeks. However, it has now b...

I recently purchased a Stanley thermos as a new mom needing a reliable product for daily use. Unfortunately, the model I received came with a straw lid that leaks, which I later found out is a known issue with this version. What makes this even more frustrating is that shortly after I purchased it, ...

I purchased a Stanley Quick Flip thermos expecting quality and performance, but I was extremely disappointed. I only used the product twice, and both times it lost heat within just 2–3 hours, far from the promised 8 hours of heat retention. To be sure it wasn’t just a one-time issue, I filled it a t...

I purchased the Stanley Quick Flip model just a week ago, and it has quickly become one of my most regrettable purchases. The plastic part of the lid was jammed, and as soon as I finally got it open, the lid flew off with a surprising force. Hot liquid splashed onto my body, resulting in burns that ...

Three years ago, I bought the Stanley Switchback model sold at BIM. The product has a serious safety issue—it ejects the lid when filled with hot drinks. One time, I filled it with filter coffee, closed the lid, and while placing it in my backpack, the lid popped off, causing burns on my hand and ar...

I’m extremely disappointed with Stanley thermoses, and I feel the need to speak up so others don’t make the same mistake. I own five Stanley thermoses, all purchased with the belief that they were top-of-the-line products known for quality. However, every single one has failed to live up to that rep...

I’m seriously disappointed with the quality of my Stanley thermos. My spouse bought it for me thinking it was a premium product—and we paid a premium price for it too. Yet, within just one year, the paint started to peel off badly. You can clearly see in the pictures how worn and damaged it looks no...

Just two months ago, I received a Stanley thermos as a gift from my spouse—one that’s supposed to come with a lifetime warranty and global reputation for durability. Unfortunately, it’s already become completely unusable. The exterior is so poorly insulated that I’ve burned my hand multiple times ju...

I purchased a Stanley thermos less than a year ago, trusting its claim of being made from “stainless steel” and backed by a lifetime warranty. To my surprise and disappointment, I recently discovered rust forming inside the thermos. A rusting product that is supposed to be stainless? That’s simply u...

+2

I purchased a Stanley thermos because it was advertised with a lifetime warranty, but my experience has been anything but reliable. The thermos started leaking, so I sent it in for service. I patiently waited an entire month, only to have the thermos returned to me with a cash-on-delivery charge—eve...

I purchased two Stanley-brand thermoses, both of which are labeled to keep liquids hot for up to 30 hours. However, in reality, they barely keep drinks warm for just 1 hour. This is completely misleading and falls far short of what the brand promises. I reached out through the Kutup Ayısı website, ...

I purchased my Stanley thermos from Vatan Bilgisayar about two years ago. The product was advertised to keep drinks hot for 24 hours and cold for 8 hours, but it no longer performs as promised. It doesn’t keep beverages hot or cold anymore—completely defeating the purpose of owning a thermos. While...