I purchased two Stanley-brand thermoses, both of which are labeled to keep liquids hot for up to 30 hours. However, in reality, they barely keep drinks warm for just 1 hour. This is completely misleading and falls far short of what the brand promises.
I reached out through the Kutup Ayısı website, sent multiple messages, and even followed up with emails, but received no response whatsoever. There is absolutely no one to speak with, no customer service, no acknowledgment—just silence.
Stanley, I’m extremely disappointed. I paid for a premium product based on your claims, and now I’m left with two underperforming thermoses and no support. I urgently request a proper explanation, assistance with a return or replacement, and clear communication moving forward. A company with your reputation should be standing behind its products—not ignoring its customers.
I am writing to express my frustration regarding a Stanley thermos that I purchased through Amazon. Unfortunately, the product is not functioning as expected and has a significant issue with heat retention. When I pour a hot beverage into the thermos, the outer surface becomes too hot to touch, and ...
I purchased a Stanley 1.07L stainless steel thermos from Amazon, which advertised a promise to keep beverages hot for 10 hours. However, this claim is entirely misleading. The thermos struggles to retain heat for even 2 hours. Feeling deceived by this false advertising, I sent it to the Kutup Ayısı ...
I purchased a Stanley thermos 2-3 years ago, and it has started losing heat retention. When I bought the product, I registered it for warranty through Kutup Ayısı, as instructed. I reported the issue to Kutup Ayısı, but my warranty claim was rejected without any justification. When I sought clarifi...
I purchased a Stanley thermos, expecting long-lasting heat retention, but it fails to keep drinks hot even for an hour. Since Kutup Ayısı is the official distributor in Turkey, I submitted a service request and sent the thermos for inspection. Instead of standing behind their product, they claimed t...
I purchased a Stanley thermos expecting high-quality insulation, but it fails to keep drinks hot for long. Even basic coffee or tea cools down much faster than expected. Disappointed, I sent the thermos to Kutupayısı for an inspection, only to receive a completely unhelpful and unrealistic response ...
Comments