I purchased a Stanley thermos less than a year ago, trusting its claim of being made from “stainless steel” and backed by a lifetime warranty. To my surprise and disappointment, I recently discovered rust forming inside the thermos. A rusting product that is supposed to be stainless? That’s simply unacceptable—especially from a brand that builds its reputation on durability and quality.
I contacted Stanley through their official website, but I haven’t received any response or support regarding this issue. I specifically chose Stanley for its promise of reliability and the advertised lifetime guarantee, yet now I’m being completely ignored.
I’m demanding a clear explanation about why a stainless steel product is rusting and what Stanley plans to do about it. If they truly stand by their lifetime guarantee, then they should take immediate action to replace the faulty thermos or provide a full refund. Customers deserve transparency, accountability, and actual support—not silence.
I purchased a Stanley thermos a year and a half ago, expecting high quality and durability as advertised. These thermoses are marketed as stainless steel and come with a lifetime warranty, yet mine has started peeling and rusting at the bottom. This is completely unacceptable for a product that is ...
I received a Stanley thermos as a gift and was very happy since it’s such a popular brand. I believed it to be stainless, but unfortunately the lid has already rusted. This was disappointing to see, especially because I expected long-lasting quality. Because of the rust, I haven’t been able to test...
After purchasing a Stanley thermos not long ago, I've had nothing but trouble with rust and heat retention. In spite of the product's lifetime guarantee, we have encountered no assistance from customer service. They have not taken any steps to resolve the issue and instead have provided me with a li...
I purchased a Stanley thermos two years ago, trusting the brand’s reputation and the promise of a lifetime warranty. Unfortunately, it has started to leak, which completely defeats the purpose of a thermos. Even worse, although I’ve only ever carried it safely inside my backpack, the exterior is now...
Just two months ago, I received a Stanley thermos as a gift from my spouse—one that’s supposed to come with a lifetime warranty and global reputation for durability. Unfortunately, it’s already become completely unusable. The exterior is so poorly insulated that I’ve burned my hand multiple times ju...
Comments