Poor Kids Sneakers Quality and Customer Service from Skechers

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April 28, 2023 4:32 pm
11

I purchased a pair of Skechers light-up shoes for my 6-year-old son at the Izmir IstinyePark store. Unfortunately, the shoes became unusable within two months. The shoes were meant for school use, but unfortunately, they fell apart after only two inspections. The store claimed that the damage was due to liquid and considered it as customer misuse. In what ways can liquid cause damage to school shoes? The velcro is not functioning properly and the lights are only operational at times. I am disappointed with Skechers' poor quality and irresponsible behavior as a conscious consumer. I plan to spread my complaint widely.

April 28, 2023 4:41 pm (9 minutes after complaint)

Dear Valued Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Contact Center

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