Samsung

I’m extremely disappointed with my Samsung WindFree air conditioner. Although the unit is still under warranty, we experienced a cooling issue and requested service on 09.07.2025. The technician only performed a basic outdoor unit maintenance and charged us ₺1000—even though the product is within wa...

I’ve been dealing with severe overheating issues on my Samsung S21 FE. The phone heats up excessively, even when I’m not using it heavily. At first, I thought the hot weather might be the cause, but the problem continues even when I’m indoors, sitting directly in front of an air conditioner. Alongsi...

I’ve been using my Samsung A55 for about eight months without any issues—until now. Recently, I noticed a strange black spot appearing on the top-left corner of the screen, roughly the size of the front camera lens. It’s not visible when the phone is idle or displaying a static screen, but as soon a...

Hello, I currently own a Samsung A13 and have been facing a frustrating issue. Whenever I try to install eFootball or several other popular apps, I receive the message: “This app isn’t compatible with your device.” After digging into the issue, I discovered that the root cause is the phone’s operati...

About 2.5 years ago, a friend and I each purchased a Samsung Z Fold 4. While still under warranty, both devices developed the exact same problem twice—whenever we switched to the large screen, the phone would freeze entirely. Samsung service repaired them and returned them to us, but the issue retur...

On 17/07/2025, I brought my Samsung Galaxy S22 Ultra to MTA Elektronik Servis San. ve Dış Tic. Ltd. Şti., the authorized Samsung service center in Bakırköy, to have the battery replaced because it was no longer holding a charge properly. I paid a battery replacement fee of ₺1780. I received my phone...

I purchased a Samsung dryer, and right out of the box, I noticed a serious flaw—the door doesn’t fully close. There’s a visible gap where the hatch fails to seal completely. I contacted Samsung support, and a technician came to inspect the issue. Shockingly, they told me that a 3mm gap is “normal” a...

I’m beyond frustrated with the Samsung dryer I purchased at the end of 2021. It first broke down in 2023, and despite filing a complaint back then, no real solution was ever offered. Now, as of late May 2025, the dryer has completely stopped functioning—it no longer dries clothes at all. I submitted...

I’m deeply disappointed in my Samsung QLED TV. After the warranty expired, a thin black line suddenly appeared in the center of the screen. Shortly afterward, a white horizontal line formed at the bottom, and now the entire screen has gone completely black. I bought this TV based on Samsung’s strong...

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I bought a brand-new Samsung WW90T4020CE 9 kg washing machine, and less than a year later, the rubber door gasket tore—which should never happen with such a new appliance. When I contacted customer service, they told me that torn gaskets aren't covered under warranty and blamed it on “user error,” s...

I purchased the Samsung HW-Q800D soundbar about 8 months ago along with a compatible Samsung TV. One of the main reasons I chose this model was to enjoy the Q-Symphony feature, which allows the TV and soundbar speakers to work together for an enhanced audio experience. However, for the past two mont...

I purchased a Samsung Frame TV, expecting high-quality performance from a premium product. Unfortunately, from the moment I set it up, I’ve faced nothing but recurring problems. The most frustrating issue has been the appearance of screen scratches and lines, which reappeared even after a full scree...

We recently purchased 4 Samsung home appliances from a physical store in Turkey as part of the “Buy 4 White Goods, Get a Free Air Conditioner” campaign. While we expected a smooth and transparent process as advertised, our experience fell significantly short of expectations. 1. Pricing Transparency:...

On July 21, 2025, I contacted Arçelik service regarding an issue with my refrigerator. I had originally called the Wednesday prior, meaning I waited nearly a week just to receive a response. Today, a technician finally arrived to inspect the fridge. He confirmed that the problem was with the displa...

On June 26, 2025, I bought a Samsung Galaxy A26 smartphone via Trendyol, along with a wired headset to listen to music. However, within a minute of using it, I noticed severe static and sound distortion. Assuming the issue might be with the headset, I tried another one, but the problem persisted. On...

I bought an air conditioner from a Samsung dealer, and the most expensive model at that. I trusted the brand name, so I didn't have to find out, and they said our service centers do all kinds of installations. But the service came, and they said, "I can't handle it," and left. The service system ins...

We bought the Samsung wind Free 1+2 air conditioner in July 2024 and the air conditioner was installed in 4 months. It was installed in winter and we did not use it. When we turned it on to use it in 2025, we saw that the air conditioner did not cool and blew no differently than a fan. For 2 months ...

I thought I was buying a reliable, well-known brand when I bought a Samsung refrigerator, but now I wish I hadn't. The appliance has been making loud noises and vibrations from the start, which are strong signs that something is amiss. Even though I've asked for help several times, the problem hasn'...

For the past three days, my Samsung refrigerator hasn't been cooling at all, even though I've had it for two years. The device has been giving me a 10/e error code, and I quickly told someone about it. A service request was made, but no technician has come to fix the problem in the three days subseq...

The protective film over the inside screens of my Samsung Z Fold 5 peeled off right at the center, and bubbles formed over the other parts. I have done nothing other than use my phone as I usually would. I took it to the service center. They said if I could leave my phone for one day, they could cha...

My Samsung S22 phone has started experiencing serious issues even before completing its second year. The phone has been overheating for a while, the fast charging feature seems to have disappeared, and the charging time has become extremely long. Additionally, the device frequently freezes. Despite ...

I purchased several home appliances from the Samsung Optimum Outlet Store: a 75" TV, washing machine, dishwasher, refrigerator, oven, stovetop, and a dryer. I was also planning to get an air conditioner, and was informed there was a promotion offering a free air conditioner when buying four white go...

I’m using a Samsung M34 5G phone, and after the recent One UI 7 update, I started experiencing overheating, faster battery drain, and a noticeable decline in camera performance. The phone no longer operates as efficiently as it used to, and even basic tasks feel slower now. I'm beginning to wonder i...