I bought an air conditioner from a Samsung dealer, and the most expensive model at that. I trusted the brand name, so I didn't have to find out, and they said our service centers do all kinds of installations. But the service came, and they said, "I can't handle it," and left. The service system installation, with its somnolent tone, escalated people's frustrations with its incompetent and incompetent answers, saying, "If you want to return it, call me back to resolve the problem." I've never experienced such a ridiculous service method in my life. The dealership installation said they could find out and find out, but predictably, they never called back. I said, "If you had provided additional information, you should have sold me the product as is." I got the parting information from the service department. If they had told me, I would have paid for it. Samsung companies that work late at night offer free breaks, and such problems don't occur during installation. What a shame for your name.
I recently purchased an air conditioner from Samsung. At the time of purchase, the seller assured us that installation would be completed within a week at most. However, after delivery, when we requested an installation appointment, we were told it would take over three weeks. Given this approach a...
I bought a Samsung air conditioner and called what I thought was their authorized service to have it installed. They told me when they would be there but didn't show up. When I asked for a second appointment, they finally showed up, but the pipe they put in was cracked. The next day, they came back ...
I just bought an air conditioner from Samsung, but ever since it got here, it's been a nightmare. Worst of all? When I need help the most, there's no one to help me. No matter how many times I try and how urgently I ask, no one will listen to my problems and address them. This is very frustrating. H...
I bought a Digital Inverter air conditioner from an authorized Samsung dealer because my old one broke down, and I specifically chose this model since it was advertised with free installation and setup. However, when the service team came to my home, they demanded ₺2500 just to remove the old unit, ...
I have decided against making any future purchases from Samsung. The installation of my air conditioner was quite challenging. The installation team showed a lack of willingness to perform even the most basic tasks, such as tightening a connector or cutting a pipe. They kept insisting that it wasn't...
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