My Samsung S22 phone has started experiencing serious issues even before completing its second year. The phone has been overheating for a while, the fast charging feature seems to have disappeared, and the charging time has become extremely long. Additionally, the device frequently freezes. Despite regularly turning off the phone, using the original cable, checking for software updates, and keeping the battery protection feature enabled, none of these actions have prevented that. When I contacted Samsung customer service, instead of receiving support, I felt that my issue was exacerbated. The customer service team seems unaware of consumer rights or acts indifferently, showing no solution-oriented approach. They have unfortunately turned me away from a brand I have used throughout my life.
Hello, I bought a Samsung S22 from an authorized dealer just one week ago, and I’m already experiencing a serious overheating issue. The phone heats up so much during use that it feels like it might explode in my hand or against my face—especially with the current hot weather. This level of heat is...
I’ve been dealing with severe overheating issues on my Samsung S21 FE. The phone heats up excessively, even when I’m not using it heavily. At first, I thought the hot weather might be the cause, but the problem continues even when I’m indoors, sitting directly in front of an air conditioner. Alongsi...
I updated my Samsung S22 on January 31st, and since then, my phone has been overheating excessively and the battery drains extremely fast. With every new update, the overheating issue has worsened. Now, the moment I turn on the screen, the device immediately starts heating up. This is not acceptabl...
I purchased a Samsung S21 FE 14 months ago, but it has been overheating during phone calls and social media use. I've sent it to service three times, but every time, they returned it stating there was no issue. I even reached out to customer service, but still no solution. I bought this phone with h...
We recently purchased the Samsung S25 Ultra, and it’s only been two weeks—but we’re already extremely disappointed. From the very beginning, the phone has shown serious issues with overheating. It heats up noticeably during regular use and also gets warm while charging, which raises concerns about l...
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