I have been unable to log in to the eFootball game on iOS for a long time. I can access my account without any issues through the My KONAMI website, but when I try to log into the game itself, it asks for a verification code, and this code never arrives at my email address. I do have access to my email account and receive other emails normally, but the verification code required to log into the game never arrives.
This issue has been ongoing for about two months. Even though I contacted Konami, they have not been able to resolve the problem, and I am still unable to log into the game. I have made approximately $92 in purchases and spending on this account, so not being able to access it has caused me serious harm.
I request that my eFootball account with user ID Askj-265-372-234 be made accessible again, and that the verification code issue be permanently resolved.
I would like to report an issue I experienced in Konami’s eFootball mobile game that has caused me serious hardship. When I logged into the game, I began receiving constant network error messages. As a result, I deleted the game from my phone and reinstalled it. When I tried to log in again, I could...
My Efootball account is linked to a Google email that has since been deleted by Google. Because of this, I no longer have access to the email account. After changing my device, the game now asks for two-step verification. Even though I know both my account password and the email address, I cannot lo...
I have been trying to log in to my Konami account, but I am not receiving the required verification code. Even the codes requested 2-3 days ago have not arrived. This has left me completely unable to access my account. I am seeking immediate assistance to understand why the verification codes are n...
Hello, about a week ago, I lost access to the email address linked to my eFootball Konami account, and because of that, I’ve been unable to complete the data transfer to a new device. No matter how many times I’ve tried, nothing has worked. I know my Konami user ID, but even with that information, ...
I’ve been locked out of my Konami account for a long time now because I no longer have access to the email address linked to my account. While I still remember my login password, the system keeps asking to send a verification code to my old email—which I can’t access anymore. This issue started aft...
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